Gordon Jewish Community Center
Membership Desk Associate
Gordon Jewish Community Center
Job Summary
The Membership Desk Associate is responsible for greeting and welcoming members, answering questions, processing transaction and upselling services. The job requires dependability, flexibility, ability to multi-task and attention to detail. Part-time flexible position. Must be able to some Saturdays and some evenings until 8 pm.
Job Responsibilities
Responsibilities:
1. Customer service is a priority! Make all members and guests at the JCC feel welcome and comfortable.
2. Greet all individuals coming in to the GJCC and provide the information and/or services requested in a positive manner.
3. Request member identification cards and scan cards to ensure member is in good standing. Follow procedures for members who do not have proper ID.
4. Greet all visitors and members and verify membership status upon check-in.
5. Provide information regarding JCC membership, policies and procedures, program events and classes, current and upcoming activities.
6. Answer incoming calls and route calls using proper phone etiquette.
Qualifications
Education & Experience:
1. High school diploma
2. Minimum of 1 year customer service experience
3. Proficient computer skills
Knowledge/Skills/Abilities:
1. Professional and friendly attitude is essential
2. Must be reliable and dependable in regards to attendance
3. Must respect and maintain confidentiality of members and information
Additional Information
Benefits
The Gordon Jewish Community Center (Gordon JCC) is at the center of Jewish life in Nashville, providing recreational, educational, social and cultural programs and services to over 1,700 member families. Located on a beautiful 52-acre campus in west Nashville, it is a place where non-Jews are welcome to join, play and learn side by side with their Jewish neighbors. Camp Davis, established in 1930’s, provides a day camp experience for hundreds of school-age children each summer. Position includes Individual Membership, program discounts, and retirement match,
How to Apply
Send resume to Anita Howards
Anita@nashvillejcc.org
615.354.1621
Details
- Date Posted: July 14, 2022
- Type: Part-Time
- Job Function: Other
- Service Area: Arts / Culture
- Start Date: 07/25/2022
- Salary Range: Hourly
- Working Hours: Some evenings and weekends