Hope Clinic for Women

Medical Office Manager

Hope Clinic for Women

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Job Summary

Mission

Hope Clinic for Women is a faith-based, safe and confidential place for anyone dealing with life choices regarding past, present and future pregnancies. We provide education, counsel and medical care for anyone regardless of age, race or religion.

 

Vision

Hope Clinic for Women is a Christ centered ministry existing to honor the sanctity of all human life as exemplified by:

  • Teenagers and single adults choosing abstinence until marriage;
  • Women and men choosing life for their child in the midst of a pregnancy;
  • People experiencing God’s grace and forgiveness after an abortion;
  • The transformation of hearts and lives by discovering the purpose and potential God intended for all His children.

Description:

 

Management (25%)  

  • Supervise training, management and review of the Nursing students and other medical volunteers/interns  
  • Coordinate medical staff, students, and medical volunteer schedules  
  • Coordinate with supervising physicians for chart signing, and protocol development and updating.  
  • Coordinate with fellow Client Program Managers to streamline clients from one area to the next.   
  • Manage vendor relations with key contractors and review/modify as necessary 

  

Public Relations (25%)  

  • Build/maintain relationships with local hospitals, colleges, community agencies and doctors; (clients, volunteers and donors) 
  • Create schedule of offsite and mobile options for Hope Clinic through health fairs and trips to partnering agencies

  

Administration (50%)  

  • Ensure all medical staff conduct client post satisfaction surveys, track data and submit results;  
  • Triaging incoming patient phone calls; scheduling of appointments; sending out medical records as needed.
  • Assist with medical referrals and community resources for clients;  
  • Maintains stock of all required medical supplies in exam rooms;  
  • Inventory and order medical/lab supplies as needed.  
  • Work with Client Program Senior Manager and CEO to write the medical annual strategic plan and budget;  
    • Approve timesheets for Medical staff;  
    • Approve and submit Medical bills and receipts in a timely manner;  
    • Review monthly medical budget and adhere to budget assigned;  
  • Report monthly Medical clinical outcomes and explain variances from goals on client committee report.   
    • Complete monthly statistics. Be prepared to report at Client Program Committee meetings with CEO and Board Members; 
    • Oversee lab fees and details for ‘in kind’ donations for audit purposes  
  • Update medical policies and procedures as needed;  
    • Assure compliance with OSHA and HIPPA rules for all staff;  
    • Communicate and ensure compliance with all HR policies, procedures and updates to Medical staff.  
  • Collect client stories/testimonials monthly, quarterly, and annually for grants and fundraising events 

  

Required Client Program Services Training and Responsibilities  

  • All Client Program staff back up other managers to ensure proper coverage for opening/closing, front desk, etc. as needed  

  

Meetings:  

  • Staff check-ins 2x week; 
  • All Staff meetings 2x month, manager meetings with CEO 2x/month;  
  • Weekly check ins with Supervisor  
  • Quarterly staff retreats  
  • All staff are required to work a 4-6 hour shift for key agency wide fundraising events. This will either be a mix of set-up/during or clean up. Events include: Gala Dinner and Cider Carols.   

Job Responsibilities

Description:

 

Management (25%)  

  • Supervise training, management and review of the Nursing students and other medical volunteers/interns  
  • Coordinate medical staff, students, and medical volunteer schedules  
  • Coordinate with supervising physicians for chart signing, and protocol development and updating.  
  • Coordinate with fellow Client Program Managers to streamline clients from one area to the next.   
  • Manage vendor relations with key contractors and review/modify as necessary 

  

Public Relations (25%)  

  • Build/maintain relationships with local hospitals, colleges, community agencies and doctors; (clients, volunteers and donors) 
  • Create schedule of offsite and mobile options for Hope Clinic through health fairs and trips to partnering agencies

  

Administration (50%)  

  • Ensure all medical staff conduct client post satisfaction surveys, track data and submit results;  
  • Triaging incoming patient phone calls; scheduling of appointments; sending out medical records as needed.
  • Assist with medical referrals and community resources for clients;  
  • Maintains stock of all required medical supplies in exam rooms;  
  • Inventory and order medical/lab supplies as needed.  
  • Work with Client Program Senior Manager and CEO to write the medical annual strategic plan and budget;  
    • Approve timesheets for Medical staff;  
    • Approve and submit Medical bills and receipts in a timely manner;  
    • Review monthly medical budget and adhere to budget assigned;  
  • Report monthly Medical clinical outcomes and explain variances from goals on client committee report.   
    • Complete monthly statistics. Be prepared to report at Client Program Committee meetings with CEO and Board Members; 
    • Oversee lab fees and details for ‘in kind’ donations for audit purposes  
  • Update medical policies and procedures as needed;  
    • Assure compliance with OSHA and HIPPA rules for all staff;  
    • Communicate and ensure compliance with all HR policies, procedures and updates to Medical staff.  
  • Collect client stories/testimonials monthly, quarterly, and annually for grants and fundraising events 

  

Required Client Program Services Training and Responsibilities  

  • All Client Program staff back up other managers to ensure proper coverage for opening/closing, front desk, etc. as needed  

  

Meetings:  

  • Staff check-ins 2x week; 
  • All Staff meetings 2x month, manager meetings with CEO 2x/month;  
  • Weekly check ins with Supervisor  
  • Quarterly staff retreats  
  • All staff are required to work a 4-6 hour shift for key agency wide fundraising events. This will either be a mix of set-up/during or clean up. Events include: Gala Dinner and Cider Carols.   

Qualifications

Required Qualifications/Skills:

  • BS degree in management or similar
  • Medical office manager experience
  • Bonus: Current Tennessee or Multi-State NP license, Current Tennessee APN license with prescriptive authority, Current certification as and FNP, SNM or WHNP, Current BLS and/or ACLS certification, and Current OB/GYN sonography certification a plus. (schedule and job description would be adjusted to allow for direct patient care)

Additional Information

Benefits

Health/Dental/Vision plan available

How to Apply

We have an open Medical Manager position. We are open to a couple directions: 1) A medical office manager position with supplemental Nurse Practitioner coverage or 2) a medical manager who is also a licensed NP.

 

If you think you are a good fit for either position, please fill out the application and our Client Program Director will reach out to you.

Hopeclinicforwomen.org

There is a CAREERS link at the bottom of the website

Details

  • Date Posted: September 16, 2021
  • Type: Full-Time
  • Job Function: Clinician
  • Service Area: Health (Physical, Mental)
  • Working Hours: M-F 8am-5pm