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Teach For America Nashville-Chattanooga

Managing Director, Strategy, Talent, and Operations

Teach For America Nashville-Chattanooga


Job Summary


We are looking for an equity-minded, people-centered leader to oversee the systems and foster the inclusive culture needed to work towards our mission of “One Day.” As the Managing Director, Strategy, Talent & Operations (MDSTO), you will steward the experiences of our 27 staff members throughout the employee lifecycle, ensuring that we attract, retain, and cultivate a diverse team of leaders who feel they can thrive and belong at TFA Nashville-Chattanooga. You will revisit, reinvent, and manage the operations and systems of our team through a lens of equity and efficiency, ensuring they enable our team members to do their jobs well. You will develop strategy for our team through an enterprise lens, driving our annual planning process and consulting with senior leaders on our team. Lastly, you will set the vision and strategy for the Strategy, Talent and Operations (STO) Team, and manage the Manager, Talent and Operations to reach the goals of your team. You will report to the Executive Director.

If you are successful, you will significantly contribute to maximizing the collective leadership and impact of our regional team, and by extension, our 1,200 TFA network members for tens of thousands of students across Nashville and Chattanooga.


Teach For America finds, develops, and supports equity-oriented leaders – individually and in teams – so they can transform education and expand opportunity with children, starting in the classroom. It takes a collective effort to reimagine and build equitable systems of education. Teach For America – in partnership with other champions for Nashville and Chattanooga’s students – is a part of this work. We have 160 Teach For America corps members who teach in over 50 schools across Nashville and Chattanooga, reaching over 13,000 students. Over 1,000 Teach For America alumni call Nashville or Chattanooga home and have assumed notable positions in school leadership and education policy. Our goal is that by 2030, twice as many children in communities where we work will reach key educational milestones indicating they are on a path to economic mobility and co-creating a future filled with possibility.

Job Responsibilities

Responsibilities include but are not limited to:

Team Development and Culture (25%)

  • Ensure we live into our commitments to diversity, equity, inclusiveness, and racial equity by setting goals, developing priorities, coordinating with national efforts, and managing our team to execute on work that will enable all members of our team to thrive and do their best work
  • Collaborate with our full team to envision and manifest a high-impact, equitable, joyful team culture, and to monitor the state of our culture and make adjustments to how we work together. Ensure team programming and office environment are conducive to the culture we aim to embody
  • Evaluate team practices, policies, and systems to ensure alignment to core values and DEI commitments, offering alternatives or coordinating to collectively determine alternatives if policies/practices need revision
  • Design, manage, and execute on key initiatives and systems to advance our culture work and organizational effectiveness (e.g., team meetings, retreats, Manager support, staff committees, etc.)
  • Create a strong vision for staff professional development and performance management and lead the execution of the vision across the team, ensuring all staff get quality, consistent feedback and have a clear development path and plan.
  • Guide onboarding of new staff to our vision for professional development and growth, including our performance management systems
  • Consult other managers and functional team leaders on matters regarding cultural leadership

Recruiting and Hiring (20%)

  • Oversee the recruiting and hiring process for full time staff by managing our online systems, conducting interviews, working with hiring managers to draft interview scripts, making applicant activities and role plays, and serving as a thought partner to hiring managers throughout interview process
  • Work in partnership with the hiring manager and/or Executive Director to determine/confirm final hiring decisions for full-time staff aligned with our regional priorities and values
  • Create and execute on a vision for an equity-centered hiring process and cultivating a diverse pipeline
  • Conduct ongoing cultivation conversations with corps members, TFA alums, and other prospects, compiling a database of strong TFA staff prospects

Team and Operations Management (35%)

  • Develop multi-year and annual talent and culture priorities that support our regional goals and align to TFA’s core values, national talent philosophy, and employment policies (i.e. succession planning, professional development strategies, team engagement goals, and impact measures)
  • Manage the work streams of the Strategy, Talent & Operations (STO) Team to ensure all team members can pursue regional goals and priorities with efficiency, equity, and empowerment
  • Manage and provide on-going coaching and development to the Manager, Talent and Operations
  • Oversee the vision and scope and sequence for all team spaces, and collaborate with the Manager, Talent and Operations and other team members to design and execute the content of those spaces
  • Track the effectiveness and equitability of internal systems, enhancing systems to address team needs
  • Advise team leaders on strategic planning so that diversity, equity and inclusiveness are integrated into our short and long-term strategy and culture
  • Oversee and lead regional strategic planning and budgeting process, consulting the ED and team leaders on the creation of annual team structure, regional budget, and other people-related regional decisions that will lead to maximum team impact
  • Work in partnership with the ED to revamp regional strategies, priorities, and goals of the region to integrate and broaden our scope to include both Nashville and Chattanooga initiatives
  • Manage the integration and development of communication systems, meeting structures, and other talent systems to account for a strong and clear staff experience for both local and remote employees
  • Design and manage the centralized data for our region to support continuous learning, performance accountability, and reporting; design and maintain data dashboards aligned with our 2030 Vision and regional priorities.
  • Manage and execute on special projects of the ED (ex: cross-functional regional initiatives and events)
  • Lead process for annual functional strategic planning and design protocols/tools/experiences to analyze progress-to-goal aligned to regional and functional priorities, including: coordinating functional vision drafting, conducting landscape analyses, engaging in quarterly step-backs, and analyzing regional data to set long and short term vision and direction for the Nashville-Chattanooga region
  • Coordinate and execute internal communication, including drafting key regional communication
  • Oversee and track regional budgeting and expenses with efficacy, including working with team leaders to build balanced budgets, managing the Manager, Talent and Operations to facilitate monthly forecast conversations with team leaders, ensuring we uphold superb fiscal compliance, and monitoring cost ratios (i.e. cost per corps member) against goals
  • Create and manage systems for internal knowledge management

Regional and Organizational Stewardship (20%)

Support team-wide priorities for Nashville-Chattanooga and organizational-wide initiatives. Examples include:

  • Participating in staff committees and task forces
  • Serving as a corps member Interviewer for TFA’s Selection process
  • Team meetings and professional development
  • Regional events and programming (such as teacher orientation and end-of-year celebration)
  • Serving as Selection Liaison and managing our staff Selection commitments
  • Regional People Team liaison
  • National liaison and regional communications point person for internal and external culture surveys and other people related issues
  • Audit/compliance oversight for revenue and expense systems aligned to National norms and policies
  • Manage people and organizational systems including, WorkDay, Culture Amp execution, coordination of annual budget and structure planning in compliance with org-wide policies and practices



Prior Experience

  • Minimum 7+ years professional work experience preferred

Work Demands

  • Ability to work some nights and weekends


  • Proven record of achieving ambitious results and influencing/managing others towards ambitious outcomes
  • Deep alignment with our commitment to DEI and demonstrated experience leading DEI work on a team
  • Strong ability to set vision and manage others to work towards the vision
  • Ability to build strong relationships across lines of difference and work with individuals at all levels of the organization
  • Exceptionally strong strategic thinking
  • Excellent communication both verbal and written
  • Superb planning and project management skills
  • Good judgment, strong initiative, and a quick learner
  • Ability to thrive in a goal-oriented, fast-paced, and entrepreneurial environment, including the ability to be flexible in project execution
  • Demonstrates exceptional professionalism, poise, and judgment at all times
  • Excellent skills in Microsoft Word, PowerPoint, Excel, and social media


  • Bachelor’s degree required; professional degree preferred

Additional Information



By joining staff, you join a network of individuals committed to pursuing equity for all students and developing themselves as professionals in the process. We as an organization value the longevity of our employees and offer a comprehensive and competitive benefits plan. The salary for this position is also competitive and depends on your prior work experience. Please be advised, you will have an opportunity to discuss salary in more detail after you begin the application process.

How to Apply


Interested in this position? Apply now! Visit the official job posting page and click Apply. If you still have questions regarding the role, feel free to contact our recruitment team at or visit


  • Date Posted: August 13, 2021
  • Type: Full-Time
  • Job Function: Accounting / Financial Management
  • Service Area: Children / Youth