Living at Home Care Manager

Fifty Forward

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Job Summary

The Care Manager performs care management functions, including administration of in-home and center-based assessments, coordination of formal and informal resources, advocacy, and follow-up. Participates in and implements center-based programs related to social services, identification, and meeting of needs.

Job Responsibilities

Core Job Responsibilities:

• Screens agency referrals and provides coverage of centralized intake line.
• Administers a comprehensive assessment to determine customer eligibility and needs.
• Develops individualized care plans with customers accepted into the program and modifies plans, as needed.
• Collaborates and consults with customers, service providers, volunteer groups, customers’ family members, and others to implement care plans.
• Acts as frontline liaison between FiftyForward Living at Home Program and the RESET program
• Assists the LAH program in reaching desired outcomes for the RESET program by organizing benefits enrollment events and submitting appropriate referrals/applications.
• Assists in the development and maintenance of formal and informal support services, as needed by customers.
• Implements and evaluates evidence-based programs and practices with care management customers.
• Maintains extensive, accurate, and current customer records and submits all required reports (monthly, quarterly, annual, etc.) in a timely manner.
• Networks with informal and formal service providers to increase the quantity and quality of services available. Participates in community and organizational committees.
• Administers follow-up assessments periodically to identify ongoing customer needs and secure additional services.
• Transports customers, as needed.
• Works with assigned FiftyForward Centers in meeting the needs of older adult participants. Consults with staff, assess needs, and recommend appropriate services and interventions.
• Adheres to safety guidelines and to the NASW Code of Ethics.
• Performs other duties as assigned.

Qualifications

Core Work Requirements

Education: B.S. or B.A. in Social Work or related field from an accredited college or university.

Experience: 1 to 3 years of care management experience preferred.

Special Skills: Bilingual English/Spanish fluency is a plus. Interest in and sensitivity to the needs of older adults.  Interest in increasing the quality and quantity of services that promote older adults’ ability to remain living independently in the community. Ability to work effectively both independently and as a team member. Knowledge of community social services agencies and Davidson County geographic area. Must be able to perform basic arithmetic calculations. Must have own reliable transportation, a good driving record, and must maintain vehicle liability insurance.

Certifications and Licenses: Driver’s License and willing to achieve CPR/First Aid certification

Additional Information

Benefits

How to Apply

Send Resume gjackson@fiftyforward.org 

Details

• Date Posted: September 20, 2024
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Social / Human Services