IT Administrator

Park Center

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Job Summary

Maintains Park Center computer environment by installing, supporting and maintaining computer systems. 

Job Responsibilities

ESSENTIAL FUNCTIONS

1. Maintains Park Center’s Network Infrastructure

1. Implements IT tools and resources that evaluate network and computer performance issues
2. Monitors intrusion detection/prevention capabilities to block and/or monitor unwanted or unauthorized network/internet traffic

2. Maintains the Park Center computer environment
   1. Installs, configures, and tests equipment and software
   2. Ensures software updates remain current on all computers
   3. Ensures antivirus is installed on all endpoints and escalates antivirus alerts as needed

3. Ensures Park Center staff receive necessary training and technical assistance

1. Maintains an internal agency helpdesk for staff to use when requesting technical assistance.
2. Responds to basic helpdesk requests related to workstations and day-to day user issues.  Develops and uses a triage system to escalate more significant helpdesk issues to the IT Director.
3. Delivers training to meet organization needs on an ongoing basis.
4. Develops ongoing computer skills training to improve staff competency with regards to hardware and software.

4. Other Duties
   1. Assists the IT Director with implementation of the following:
      • Information Technology Disaster Recovery Plan
      • Business Continuity Plan
      • Access policies
      • Information Systems Security Plan
   2. Other duties as assigned

5. Values cultural competence and diversity
   1. Collaborates with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.
   2. Takes deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc.

WORKING CONDITIONS

• Will have a desk, workstation, and office
• Able to operate with many distractions
• Able to use vehicle to travel to different site from time to time
• Routine office environment

PHYSICAL DEMANDS

• Able to sit for long periods of time
• Able to lift over fifty pounds

DIRECT REPORTS

• None

Qualifications

• Must demonstrate a blend of technical skills and ability to work and communicate with others
• Ability to meet deadlines
• Strong management and organizational skills
• Strong problem-solving abilities
• Ability to manage multiple tasks at once
• Associates degree in Computer Technology or related field preferred
• Microsoft, A+, Security+ or other computer certifications are a plus

Additional Information

Benefits

How to Apply

Please

1. Send resume to resume@parkcenternashville.org

2. Complete employment application at Careers page at parkcenternashville.org

Details

• Date Posted: July 8, 2021
• Type: Full-Time
• Job Function: Information Technology
• Service Area: Health (Physical, Mental)
• Start Date: 08/09/2021
• Salary Range: $40k
• Working Hours: Mon - Fri, 8a - 4p