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Park Center

IPS Program Manager

Park Center


Job Summary

The Individual Placement and Support (IPS) Program Manager is responsible for the overall management and supervision of the Supported Employment program. The IPS PM provides strategic direction, inspiring leadership, sound financial management, and on-the-ground support to a team of employment specialists who work with Park Center members to find competitive employment and education in the community. The IPS PM builds relationships with staff members, members seeking competitive employment, employers, funders, and other critical customers and partners.

Job Responsibilities

  • leads the implementation of the Individual Placement Support (IPS) model of Supported Employment for people diagnosed with mental illness. Oversees efficient day-to-day operations.
  • Supervises, evaluates, and provides support to a team of employment and education specialists.
  • Networks with business leaders in the community to increase employment opportunities for Park Center members. Learned about the ongoing hiring needs of employers in the region.
  • Coordinates referral and intake requirements to maximize member census. Collaborates with other departments at Park Center to coordinate outreach and engagement of members seeking to engage in employment support services.
  • Works closely with the Department of Vocational Rehabilitation and the State Department of Mental Health and Substance Abuse Services to meet all contractual requirements.
  • Collaborates with the multidisciplinary team to implement recovery plans created with members. Participates in developing and monitoring members’ employment goals and objectives.
  • Develops the budget for Supported Employment and manages expenses accordingly.
  • Prepares departmental billing and compares it against monthly financial statements related to the department and organization.
  • Provides supported employment services to a small group of members if needed.
  • Updates the team and organization on employment best practices (through SAMHSA and other sources) and leads Park Center in the possible implementation of those best practices.
  • Attends community-based meetings and workshops on mental health, employment, and recovery.
  • Designs and maintains systems that meet CARF accreditation standards.
  • Directs human resource functions for the Supported Employment team.
  • Collaborates with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.
  • Takes deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc.
  • Reports to the Director of Supported Employment
  • Has a small caseload of no more than 10.
  • Conducts weekly supervision of clients and identifies new strategies for employment opportunities.
  • Attend mental health treatment meetings quarterly.
  • Train new Employment Specialist.
  • Develop new goals based on current outcomes for clients with the Employment Specialist.
  • Review the client’s outcome with the team or IPS specialists quarterly and set goals to help for improvement.
  • The supervisor will assist the new Employment Specialist with job development when having difficulty with improving skills by modeling, observing, providing feedback, etc.
  • Carry a caseload of up to ten individuals.
  • Provide weekly supervision to new IPS specialists. Supervision will be provided for experienced specialists up to twice a month.
  • The supervisor will communicate with mental health leaders to make certain services are integration, referrals, transfers, follow-along, etc.
  • The supervisor will attend each mental health team treatment meeting quarterly.
  • Provides supervision of an ACT team.
  • The supervisor will provide field mentoring to all IPS specialists until they are skilled in relationship building skilled.
  • Is intentional to increase cultural competency within the department.


This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.


While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to fingers, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear. The employee must occasionally lift or move up to 10 pounds. Visual ability to detect errors.


  • Master’s degree in social work, rehabilitation, or another related field preferred.
  • Experience in managing a Supported Employment program for adults diagnosed with mental illness.
  • Deep knowledge of Individual Placement Support (IPS) fidelity scale.
  • 2 years of supervisor experience required
  • Knowledge of CARF standards and participation in at least one CARF survey are preferred.
  • Familiarity with the Division of Rehabilitation Services (Vocational Rehabilitation Services program)and other state agencies.
  • Communicates clearly and concisely to reach a broad audience.
  • Willing to be a flexible and enthusiastic teammate and thought leader.
  • Ability to initiate and follow through on projects while demonstrating sound judgment and creativity.
  • Must possess a valid driver’s license
  • Must be able to show proof of personal automobile insurance

Additional Information


  • 403(b)
  • Health
  • Dental
  • Vision

How to Apply

Please apply on our website:


  • Date Posted: August 23, 2023
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Other
  • Salary Range: $52,398.75 - $ 56,590.65