Congratulations to the 2021 Salute to Excellence finalists!

Nashville CARES

Insurance Claims Specialist Part Time

Nashville CARES


Job Summary

Nashville CARES is looking for ambitious individuals who have a solid work ethic, are independently driven, and possess strong analytical skills.  Are you interested in using your skills to support individuals living with HIV?  If so, we would like to hear from you!

Job Responsibilities

Primary Job Responsibilities:

  • Process claims for co-pays and deductibles accurately according to established procedures
  • Processing applications
  • Maintain database to accurately track and manage program disbursements and client data 
  • Interact with Physician’s Offices, Insurance Companies and Pharmacies as needed
  • Communicate with clients to insure accurate coverage information on an on-going basis
  • Actively participate as a member of the team to insure completion of goals
  • Maintain documentation in client charts of contacts with client, Medical Case Managers,  Insurance companies, medical and pharmacy providers
  • Actively participate in process review and cross training sessions to ensure a broad understanding of program processes and facilitate process improvement


Required Qualifications/Skills:          

  • High school diploma or GED
  • Minimum 2 years’ experience in claims processing/billing/benefits administration
  • Excellent organizational and problem solving skills
  • Ability to work accurately in a fast-paced environment required
  • Ability to interact and work with people from diverse backgrounds
  • Ability to work with sensitive information and maintain confidentiality
  • Demonstrated ability to cultivate and maintain positive working relationships
  • Valid Tennessee Driver’s License and automobile liability insurance

Preferred Qualifications/Skills:

  • Knowledge of Ryan White programs
  • 2 or more years’ experience in claims processing/billing/benefits administration
  • Undergraduate degree and/or some college coursework
  • Experience with service delivery, HIV/AIDS issues, and/or community based organizations.
  • Knowledge of the healthcare environment and community resources

Additional Information


Salary:  Competitive non-profit compensation 

How to Apply



  • Date Posted: July 6, 2021
  • Type: Part-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Working Hours: 20 hrs/wk