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Charles Lea Center

Innovations Coordinator

Charles Lea Center


Job Summary

Charles Lea Center is HIRING Innovation Coordinators to work remotely in West and Middle TN!

Innovation Coordinators work under the guidance of the Tennessee State Director of Innovative Services with a focus on supporting people with intellectual and developmental disabilities to live more effective and meaningful lives. This will be done by supporting them as a liaison to secure nontraditional services that encompass a combination of staff support and enabling technologies.  This will include goal planning that may involve one or all of the following focuses: residential, employment, and community support. This role requires knowledge of case management practices, and the ability to coordinate the necessary services and plans for persons served.  Key areas of responsibility include comprehensive assessment, person-centered / MAP planning, servicing as the liaison to link people to coordinated services, training supports, technical assistance, budget monitoring, and advocacy.

Job Responsibilities

  • Provide services and supports focused on achieving goals for the pe with intellectual and developmental disabilities.
  • Provide technical assistance to community providers implementing services for people referred.
  • Advocate on behalf of the person served/guardian to assure that services being provided reflect the desires of the person served/guardian.
  • Upon successfully transitioning to community services conduct follow-up, and monitoring to ensure satisfaction with services and those desired outcomes are being achieved. Conduct meetings (in person and virtual) to complete assessments, person-centered plans, and collaborative goal planning with providers and persons served.
  • Attend meetings and cross-training (in person and virtual) required for this role.
  • Follow the standards, and regulations required by the Tennessee Department of Intellectual & Developmental Disabilities.
  • All other duties as assigned.


Bachelor’s Degree in Social Work, Human Services, or related field from an accredited University or College.

Four (4) years of experience in providing or coordinating services to people with disabilities and special needs and/or with case management services


(5) years of Case Management experience servicing families and or persons with disabilities; with a strong background and consistent work experience in advocacy, and case coordination.

  • At least 18 years of age
  • Ability to pass a background check upon hire
  • Valid driver’s license
  • The ability to work remotely, and understand travel is required in this role
  • Ability to facilitate virtual and in-person meetings
  • Comfort with using Microsoft Office, and Teams.
  • Flexible to respond to changing work priorities and handle numerous projects at the same time
  • Coaching background and experience is a plus
  • Case management experience needed
  • Team oriented
  • Strong organizational skills, with an ability to work productively with limited supervision
  • Remote work discipline required

Additional Information


This position earns a competitive wage. We provide terrific benefits, including medical, dental, vision, life insurance, a 401(k), paid time off (PTO), a flex spending plan, and tuition reimbursement.

How to Apply



  • Date Posted: September 28, 2023
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Start Date: 10/16/2023
  • Salary Range: $40,000yr
  • Working Hours: 40hrs/wk: Mon-Fri