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The Arc Williamson County

Independent Support Coordinator

The Arc Williamson County


Job Summary

Providing Support Coordination for adults enrolled in the 1915c Medicaid Waivers and children enrolled in the Tennessee Strong Families Program.

Job Responsibilities

The Support Coordinator will be responsible for:

For 1915c Waiver cases (Adults with Intellectual/Developmental Disabilities):

  • Developing the Person-Centered Support Plan (PCSP) with the person, family, and other people important to the person.
  • Arranging for the provision of services as outlined in the PCSP.
  • Monitoring and reviewing the provision of waiver and non-waiver services according to the Department of Intellectual and Developmental Disabilities (DIDD)
  • Assisting the person and family at the level they need and desire.
  • Identifying and promoting the development of services needed in the community.
  • Maintaining records as required by DIDD within the therapist system.
  • Maintaining contact with the person and family as set forth by DIDD.

For Tennessee Strong Families cases (Children with Intellectual/Developmental Disabilities who are in DCS Custody):

  • Eligibility determinations
  • Developing a PCSP outlining a general description of the child’s needs.
  • Maintaining records in Sharepoint
  • Maintaining contact with the foster family as set forth by DIDD.
  • Working with the DCS Case manager and attending Child and Family Team meetings to ensure service goals are aligned and to review the status of services/supports paid through the HRA Account.
  • Assist the foster family in resolving issues related to the use of the HRA debit card and reimbursement claims, including direct contact with the HRA vendor as warranted. 


  • Bachelor’s Degree and two years of relevant experience.  ISC experience preferred.
  • Must have experience working with people with intellectual/developmental disabilities.

Additional Information


  • Paid vacation/sick leave accrued monthly from the first day of employment
  • 11 paid holidays
  • Extremely flexible.  An employee sets their own schedule—Work from Home possible.  This is not a remote position.
  • .655/mile reimbursement for travel

How to Apply

Email resume and cover letter to katy.clouse@thearcwc.org 


  • Date Posted: October 30, 2023
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Social / Human Services
  • Start Date: 11/27/2023
  • Salary Range: $45,760-$50,000
  • Working Hours: 40 hours per week