Center for Nonprofit Management
Human Resource & Organizational Performance Manager
Center for Nonprofit Management
Human resources and organizational performance management is essential to The Center for Nonprofit Management for a myriad of reasons that include areas such as HR compliance, minimizing risk and liabilities, DEI work, hiring practices, employee onboarding and engagement, separation process management, in addition to compensation and benefits management, and analyzing and assessing the goals in the company’s strategic plan. The Human Resource (HR) & Organizational Performance Manager guides the employee experience through the employee life-cycle and tracks progress on executing toward CNM’s strategic framework. This role within the organization’s infrastructure will fulfill a significant need for continuity at CNM.
The HR & Organizational Performance Manager oversees, monitors and develops (as necessary) comprehensive HR strategies, policies and practices that support CNM’s employees and helps to create a diverse, respectful, welcoming and inclusive work environment for all staff. This manager also works with leadership on processes to ensure organizational strategies are successfully carried out.
- Assures the organization’s culture, hiring and performance management processes remain viable
- Provides day-to-day management in all aspects of human resources, acting as first point of contact for all staff HR needs
- Develops and leads equitable and consistent hiring processes across all business units with special emphasis on expanding the recruiting network to attract a diverse pool of candidates of the highest caliber
- Develops and implements a dynamic onboarding experience for each new hire, making sure core values are intrinsic to the process
- Develops and manages separation process for departing employees
- Ensures that CNM’s core values are made clear to all staff, observed, and operationalized
- Engages with department leads to develop and carry out annual individual workplans
- Operationalizes and monitors a performance evaluation process, working with executive leadership to ensure goals are met
- Ensures compliance with all local, state and federal laws while supporting employee growth and development
- Cultivates diversity, equity and inclusion within the organization
- Manages CNM personnel’s ongoing internal racial equity work
- Assists in operationalizing CNM DEI values statement
- Supports and fosters communication around DEI work across departments
- Manages internal and external equity metrics
- Supports organizational performance management
- Maintains annual company work plans and updates regularly with staff
- Develops organization’s dashboard, revising pertinent data as needed, in a timely fashion
- Organizes all-staff meetings (all types), completing the necessary scheduling and agendas
- Establishes and oversees staff hybrid work schedule
- Assists company leadership with board of director relations
- Promotes staff development and team building
- Maximizes CNM’s use of online tools, coaching, counseling and professional development resources available through PEO and/or other providers
- Structures and manages comprehensive HR Public digital filing system, including company policies, procedures, current job descriptions, etc.
- Manages employee appreciation program
- Plans and participates in periodic staff team-building exercises (i.e. volunteer service projects, fun activities)
- Provides additional thought leadership
- Stays abreast of the nonprofit sector and human resources trends through relevant webinars, books, articles, blogs, and other sources
- Drafts policy related to HR and organizational advancement with company’s leadership
- Makes revisions or updates to company’s employee handbook as necessary on an annual basis
- Other responsibilities
- Participates as a full member of the CNM team, adhering to and exemplifying our core values
- Attends all CNM events as assigned
- Performs all other duties as assigned
Education and Experience
The most competitive candidates will possess:
- A minimum of 5 years of work experience in human resources
- Bachelor’s degree or 7 years work experience in human resources.
- Master’s degree, or a related advanced degree preferred or 8 years work experience in human resources and 2 years in human resources management.
- Expert proficiency with Microsoft Office and desktop publishing software.
- Additional experience with human resources best practices and a strong understanding of nonprofit business models and best practices is preferred.
- HR and/or relevant certification preferred – PHR, SPHR, SHRM-CP, SHRM -SCP, or ATD.
Knowledge, Skills, Abilities, and Competenices
The most competitive candidates will demonstrate:
Knowledge: Process management tools, Excel, Microsoft Suite, data management tools, Office management practices, equity and DEI best practices, HR industry best practices, systems thinking principles and strong analytical and problem-solving methodologies.
Skills: Strong communication, informing, develops schedules, measures performance against goals, operates performance management (PM) system, oversight of PM utilization, confidentiality, builds trust, supports teamwork, understands project management, surveys, data anaylsis, and reporting, excellent verbal and written communication skills, excellent interpersonal and customer service skills, excellent organizational skills and attention to detail.
Abilities: Critical assessment, assesses and triages what is most important at the time, flexible with time and schedules, anticipates what is needed, takes initiative, follow through, anticipates problems and roadblocks, and troubleshooting. HR administrative tasks, assists in shaping organizational culture, unifies and collaborates, deploys employee engagement strategies, coaching, hiring/onboarding best practices, and employee separation practices.
Competencies: Priority setting, decision quality, time management, managing and measuring work, written communication, action oriented, comfort around higher management, approachability, integrity and trust, understanding others, listening, customer focused, ethics, managing diversity, fostering an inclusive environment, conflict management, and strategic agility.
This position will report to the Chief Finance and Administrative Officer of CNM. The salary range is $42,000-$50,000 and will be commensurate with experience and qualifications. The FLSA status is full time and exempt. Additionally, CNM offers a competitive benefits package that includes health, dental, vision, disability insurance and matched retirement planning options.
How to Apply
To apply for the position, please submit a resume and a letter of interest by Friday, July 9, 2021 to firstname.lastname@example.org. Phone calls will not be accepted.
- Date Posted: June 11, 2021
- Type: Full-Time
- Job Function: Administrative
- Service Area: Other
- Salary Range: $42,000-$50,000
- Working Hours: Monday - Friday, 8:00 AM - 4:30 PM