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Center for Nonprofit Management

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Human Resource & Organizational Performance Director

Center for Nonprofit Management


Job Summary

The Need

Human resources and organizational performance management are essential to the Center for Nonprofit Management for a myriad of reasons that include areas such as HR compliance, minimizing risk and liabilities, DEI work, hiring practices, employee onboarding and engagement, separation process management, in addition to compensation and benefits management, and analyzing and assessing the goals in the company’s strategic plan. The Human Resource (HR) & Organizational Performance Director guides the employee experience through the employee life-cycle and tracks progress on executing toward CNM’s strategic framework.  This role within the organization’s infrastructure will fulfill a significant need for continuity at CNM.

The Position

The HR & Organizational Performance Director oversees, monitors, and develops (as necessary) comprehensive HR strategies, policies and practices that support CNM’s employees and spearheads the organization’s efforts to create a diverse, respectful, welcoming, and inclusive work environment for all staff. This Director also works with leadership on processes to ensure organizational strategies are successfully carried out.

Job Responsibilities


  1. Assures the organization’s culture, hiring and performance management processes remain viable
  • Provides day-to-day direction for all aspects of human resources, acting as first point of contact for all staff HR needs
  • Develops and leads equitable and consistent hiring processes across all business units with special emphasis on expanding the recruiting network to attract a diverse pool of candidates of the highest caliber
  • Develops and implements a dynamic onboarding experience for each new hire, making sure core values are intrinsic to the process
  • Develops and leads separation process for departing employees
  • Designs and leads programs that integrate CNM’s core values across all pillars of the organization and among all staff
  • Serves as a trusted business partner with department leads to ensure a consistent and measurable performance management strategy is implemented throughout the organization
  • Develops, operationalizes, and monitors a performance evaluation process, working with executive leadership to ensure goals are met
  • Ensures compliance with all local, state, and federal laws while supporting employee growth and development
  1. Cultivates diversity, equity, and inclusion within the organization
  • Manages CNM personnel’s ongoing internal racial equity work
  • Assists company leadership in operationalizing CNM DEI values statement
  • Supports and fosters communication around DEI work across departments
  • Oversees internal and external equity metrics
  1. Supports organizational performance management
  • Maintains annual company work plans and updates regularly with staff
  • Develops organization’s dashboard, revising pertinent data as needed, in a timely fashion
  • Organizes all-staff meetings (all types), completing the necessary scheduling and agendas
  • Establishes and oversees staff hybrid work schedule
  • Assists company leadership with board of director relations
  1. Promotes staff development and team building
  • Maximizes CNM’s use of online tools, coaching, counseling, and professional development resources available through PEO and/or other providers
  • Structures and manages comprehensive HR Public digital filing system, including company policies, procedures, current job descriptions, etc.
  • Oversees employee appreciation program
  • Plans and participates in periodic staff team-building exercises (i.e. volunteer service projects, fun activities)
  1. Provides additional thought leadership
  • Stays abreast of the nonprofit sector and human resources trends through relevant webinars, books, articles, blogs, and other sources
  • Creates HR policy in partnership with organizational leadership
  • Makes revisions or updates to company’s employee handbook as necessary on an annual basis
  1. Other responsibilities
  • Participates as a full member of the CNM team, adhering to and exemplifying our core values
  • Attends all CNM events as assigned
  • Performs all other duties as assigned


Education and Experience

The most competitive candidates will possess:

  • Bachelor’s degree or equivalent work experience required for role.
  • Master’s degree, or a related advanced degree preferred.
  • A minimum of 5 years of work experience in human resources management.
  • Expert proficiency with Microsoft Office and desktop publishing software.
  • Additional experience with human resources best practices and a strong understanding of nonprofit business models and best practices is preferred.
  • HR and/or relevant certification preferred – PHR, SPHR, SHRM-CP, SHRM -SCP, or ATD.

Knowledge, Skills, Abilities, and Competencies

The most competitive candidates will demonstrate:

Knowledge: Process management tools, Excel, Microsoft Suite, data management tools, Office management practices, equity and DEI best practices, HR industry best practices, systems thinking principles and strong analytical and problem-solving methodologies.

Skills: Strong communication, informing, develops schedules, measures performance against goals, operates performance management (PM) system, oversight of PM utilization, confidentiality, builds trust, supports teamwork, understands project management, surveys, data analysis, and reporting, excellent verbal and written communication skills, excellent interpersonal and customer service skills, excellent organizational skills, and attention to detail.

Abilities: Critical assessment, assesses and triages what is most important at the time, flexible with time and schedules, anticipates what is needed, takes initiative, follow through, anticipates problems and roadblocks, and troubleshooting. HR administrative tasks, assists in shaping organizational culture, unifies and collaborates, deploys employee engagement strategies, coaching, hiring/onboarding best practices, and employee separation practices.

Competencies: Priority setting, decision quality, time management, managing and measuring work, written communication, action oriented, comfort around higher management, approachability, integrity, and trust, understanding others, listening, customer focused, ethics, managing diversity, fostering an inclusive environment, conflict management, and strategic agility.

Additional Information


This position will report to the Chief Finance and Administrative Officer of CNM. The salary range is $58,000-$63,000 and will be commensurate with experience and qualifications.  The FLSA status is full time and exempt. Additionally, CNM offers a competitive benefits package that includes health, dental, vision, disability insurance and matched retirement planning options.

How to Apply

To apply for the position, please submit a resume and a letter of interest to cnmnashvillecareers@gmail.comPhone calls will not be accepted.


  • Date Posted: January 3, 2022
  • Type: Full-Time
  • Job Function: Human Resources
  • Service Area: Other
  • Salary Range: $58,000-$63,000