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Metropolitan Development & Housing Agency

Housing Program Manager

Metropolitan Development & Housing Agency

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Job Summary

METROPOLITAN DEVELOPMENT AND HOUSING AGENCY

HUMAN RESOURCES DIVISION

Position Open: November 5, 2021

Position Closing Date: November 18, 2021

Job Announcement

Position: HOUSING PROGRAM MANAGER

CONTRACT POSITION

Salary: $59,019 – $76,723

The Housing Program Manager will lead the team responsible for supporting families through the process to choose a neighborhood, apply for housing, and transition to their new community. The Program Manager holds the primary responsibility for implementing and overseeing program services for the Mobility program through the supervision of several program staff.  The Program Manager will also coordinate and work closely with MDHA’s voucher program management staff, technical assistance partners, and research partners to implement the program as a part of a HUD-funded research study. MDHA offers competitive salaries and an amazing retirement program. Our Mission is to create affordable housing opportunities, support neighborhoods, strengthen communities and help build a greater Nashville.

Job Responsibilities

ESSENTIAL FUNCTIONS

  • Maintain policies and procedures for the Mobility program.
  • Act as a liaison between the Housing Navigation Team and MDHA’s Rental Assistance staff.
  • Manage and oversee the Housing Navigation Team, including implementing outreach with MDHA partners, coordinating with MDHA’s Rental Assistance Department, and research partners.
  • Oversee the program budget, including: monitoring spending, processing financial assistance and incentive requests, creating check requests, and producing reporting documents.
  • Identify and obtain commitments from social service agencies that can provide services to Mobility program clients through warm referrals.
  • Monitor program compliance and performance through the program’s case management system.
  • Provide regular written and oral program updates to program partners.
  • Provide regular compliance and performance reports to program partners.
  • Supervise the Housing Coaches and Housing Opportunity Coordinator.
  • Represent MDHA’s Housing Navigation Team in the community through meetings, speaking engagements, and through occasional interviews with the news media.
  • Participate in interviews by the research partner and other research related activities as requested.
  • Carry a small caseload of clients participating in the program.

OTHER FUNCTIONS

  • Performs varied duties in entering and maintaining computerized information;
  • Answers phones and directs calls to appropriate staff; answers general inquires;
  • Obtains and recounts information which requires considerable knowledge of the program;
  • Deals with the public and answers questions on matters involving some knowledge of departmental policies and procedures;

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

 Behavioral Skills:

Ability to manage a program with limited oversight, interpret, apply, and explain federal and agency regulations, policies, and procedures, develop agendas and leading high-impact meetings,

Tactfully mediate conversations between different program stakeholders, including those that might involve sensitive issues related to equity and access to housing and services.  Effectively lead a team and motivate employees to reach their highest potential, effectively community verbally with both individuals and groups, including: clients, property owners, PHA staff, Board of Commissioners, and external stakeholders. 

Technical Skills:

Knowledge of: basic research methods, including randomization and informed consent procedures, Local, state, and/or federal safety net program and the role systemic racism plays in shaping communities. Skilled in analyzing program data and developing reports, writing formal and technical letters, reports, and procedures, Microsoft Office software including Excel, Word, PowerPoint, and Outlook. Ability to manage a small team delivering social services, case management, including: developing rapport, motivation building, and coaching clients to meet their goals.

Physical Skills:

Willingness, mental and physical ability to perform the duties involved in this classification, ability to perform work with or without an accommodation that requires sitting, standing, and walking, dexterity of hands and clarity of vision, speech and hearing and powers of observation, other physical duties as required.

Financial Skills:

None

Qualifications

REQUIRED EDUCATION, EXPERIENCE AND LICENSES:

Master’s Degree in Social Work, Social Services, Public Administration, or a similar field; or 8 or more years of previous work experience in a similar field; or a combination of work experience and a bachelor’s degree in a related field. Knowledge of the Housing Choice Voucher program and experience in direct practice is preferred. Prior experience with a research evaluation is also desirable. Preference will be given to applicants with experience in working with organizations similar to MDHA.

Candidates with accreditation earned in foreign institutes are encouraged to apply

EQUIPMENT USED

Personal computer, case management and financial management software, employee’s automobile, general office and audio-visual equipment.

SUPERVISION EXECISED

May supervise the work of interns and other staff as assigned by the Director of Recapitalization.

LICENSE(S) REQUIRED

Valid Tennessee driver’s license.

THE METROPOLITAN DEVELOPMENT AND HOUSING AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER AND HIRES REGARDLESS OF RACE, COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, RELIGION, AND DISABILITY, GENETIC INFORMATION OR ANY OTHER LEGALLY PROTECTED STATUS.

Apply at www.Nashville-MDHA.org.  To complete the application process, all applicants are required to submit an application, resume and complete the screening questions. The Human Resources Office will notify those applicants who are selected for personal interviews. Applicants selected for a position must successfully pass a pre-hire physical examination and drug screen in order to be hired. MDHA is certified by the State of Tennessee as a Drug-Free Workplace

Metropolitan Development and Housing Agency
701 South Sixth St.

Nashville, Tennessee  37206

www.Nashville-MDHA.org

TDD#252-8599

To request a reasonable accommodation or assistance with language interpretation, please call 615-252-8550.

Additional Information

Benefits

Retirement

Medical

Dental

Paid Vacation

How to Apply

METROPOLITAN DEVELOPMENT AND HOUSING AGENCY

Details

  • Date Posted: November 9, 2021
  • Type: Contract / Temp
  • Job Function: Other
  • Service Area: Social / Human Services
  • Salary Range: 59,019 -76,723
  • Working Hours: M-F 7:30 - 4:00 pm