Metropolitan Development & Housing Agency
Housing Program Manager
Metropolitan Development & Housing Agency
METROPOLITAN DEVELOPMENT AND HOUSING AGENCY
HUMAN RESOURCES DIVISION
Position Open: November 5, 2021
Position Closing Date: November 18, 2021
- Maintain policies and procedures for the Mobility program.
- Act as a liaison between the Housing Navigation Team and MDHA’s Rental Assistance staff.
- Manage and oversee the Housing Navigation Team, including implementing outreach with MDHA partners, coordinating with MDHA’s Rental Assistance Department, and research partners.
- Oversee the program budget, including: monitoring spending, processing financial assistance and incentive requests, creating check requests, and producing reporting documents.
- Identify and obtain commitments from social service agencies that can provide services to Mobility program clients through warm referrals.
- Monitor program compliance and performance through the program’s case management system.
- Provide regular written and oral program updates to program partners.
- Provide regular compliance and performance reports to program partners.
- Supervise the Housing Coaches and Housing Opportunity Coordinator.
- Represent MDHA’s Housing Navigation Team in the community through meetings, speaking engagements, and through occasional interviews with the news media.
- Participate in interviews by the research partner and other research related activities as requested.
- Carry a small caseload of clients participating in the program.
- Performs varied duties in entering and maintaining computerized information;
- Answers phones and directs calls to appropriate staff; answers general inquires;
- Obtains and recounts information which requires considerable knowledge of the program;
- Deals with the public and answers questions on matters involving some knowledge of departmental policies and procedures;
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Ability to manage a program with limited oversight, interpret, apply, and explain federal and agency regulations, policies, and procedures, develop agendas and leading high-impact meetings,
Tactfully mediate conversations between different program stakeholders, including those that might involve sensitive issues related to equity and access to housing and services. Effectively lead a team and motivate employees to reach their highest potential, effectively community verbally with both individuals and groups, including: clients, property owners, PHA staff, Board of Commissioners, and external stakeholders.
Knowledge of: basic research methods, including randomization and informed consent procedures, Local, state, and/or federal safety net program and the role systemic racism plays in shaping communities. Skilled in analyzing program data and developing reports, writing formal and technical letters, reports, and procedures, Microsoft Office software including Excel, Word, PowerPoint, and Outlook. Ability to manage a small team delivering social services, case management, including: developing rapport, motivation building, and coaching clients to meet their goals.
Willingness, mental and physical ability to perform the duties involved in this classification, ability to perform work with or without an accommodation that requires sitting, standing, and walking, dexterity of hands and clarity of vision, speech and hearing and powers of observation, other physical duties as required.
REQUIRED EDUCATION, EXPERIENCE AND LICENSES:
Master’s Degree in Social Work, Social Services, Public Administration, or a similar field; or 8 or more years of previous work experience in a similar field; or a combination of work experience and a bachelor’s degree in a related field. Knowledge of the Housing Choice Voucher program and experience in direct practice is preferred. Prior experience with a research evaluation is also desirable. Preference will be given to applicants with experience in working with organizations similar to MDHA.
Candidates with accreditation earned in foreign institutes are encouraged to apply
Personal computer, case management and financial management software, employee’s automobile, general office and audio-visual equipment.
May supervise the work of interns and other staff as assigned by the Director of Recapitalization.
Valid Tennessee driver’s license.
Metropolitan Development and Housing Agency
701 South Sixth St.
Nashville, Tennessee 37206
To request a reasonable accommodation or assistance with language interpretation, please call 615-252-8550.
How to Apply
- Date Posted: November 9, 2021
- Type: Contract / Temp
- Job Function: Other
- Service Area: Social / Human Services
- Salary Range: 59,019 -76,723
- Working Hours: M-F 7:30 - 4:00 pm