Tennessee Housing Development Agency

Homeowners Assistance Fund Payments Specialist

Tennessee Housing Development Agency

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Job Summary

HOMEOWNERS ASSISTANCE FUND PAYMENTS SPECIALIST

(FULL-TIME LONG-TERM TEMPORARY)

APPLICATION DEADLINE IS FRIDAY, OCTOBER 8, 2021 AT 11:59PM

Division: Single Family Mortgage Assistance and Compliance
Reports to: Location: Homeowners Assistance Fund Program Manager
Location: Nashville, TN
Full-time/Part-time: Full-time Long-term temporary
Salary Grade: 30
Monthly Salary Range Minimum: $3,365
FLSA Classification: Non-exempt (01)

Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.

POSITION SUMMARY: Responsible for various accounting and clerical tasks related to the maintenance and processing of accounts payable transactions with respect to the HAF program. 

Job Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Reviews data and prepares payments to servicers; processes ACH transactions and handles reconciliation of payments; tracks transactions and monitors accounts to ensure payments are up to date; resolves payment discrepancies; follows THDA procedures for requesting, delivery and security of checks for payments.
  • Maintains other necessary documentation and files while safeguarding personal borrower information.
  • After reviewing data, completes data entry in system for payments to servicers.
  • Processes wire transfers and handles reconciliation of payments.
  • Analyzes accounts and prepares reports.
  • Tracks transactions and monitors accounts to ensure payments are up to date.
  • Resolves payment discrepancies.
  • Maintains records and vendor files.
  • Performs data entry as assigned.
  • Corresponds with servicers, counselors and other vendors.
  • Offers support to other areas in the division as necessary or as time allows.
  • Performs additional duties as needed.
  • Responsible for the Common Data File (CDF) reports:  creates, submits, receives and tracks CDF reports on a daily basis.
  • Maintains accurate, updated, and current information in the Pro-Link computer systems:  tracks payments made to servicers; tracks documents; uses information to prepare reports.
  • Maintains other necessary documentation and files while safeguarding personal borrower information. 
  • Reviews data and prepares payment records to servicers;
  • Reviews and prepares program documents in compliance with relevant laws for use in various functions of the HAF Programs.
  • Analyzes accounts and prepares reports; assists in reporting data for the HAF programs.
  • Assists with obtaining and maintaining servicer agreements to participate in the program.
  • Responsible for downloading and tracking data provided by the U.S. Department of Labor and ensuring all information has been entered correctly.

Qualifications

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience:

  • High School diploma or equivalent GED.
  • Four years of clerical accounting experience.
  • Two to four years of successful, full-time employment in a business office environment, preferably a lending institution.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge, Skills, Abilities, and Competencies:

  • Basic accounting skills.
  • Working knowledge of general accounting procedures, specifically related to consumer lending accounts payable.
  • Some knowledge of mortgage lending or real estate.   
  • Computer literate; advanced knowledge of Microsoft Word, Excel, and Outlook, and the internet.
  • Excellent verbal and written communication skills and problem solving skills.
  • Excellent telephone and people skills.
  • Strong interpersonal skills.
  • Builds and maintains positive relationships with internal and external constituents.
  • Strong organizational skills, including attention to detail and accuracy.
  • Strong time management skills; uses time effectively; consistently meets deadlines.
  • Documents regularly, thoroughly, accurately, and completely. 
  • Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

Special Demands:

The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.

  • Current, valid driver’s license from domicile state and the ability to drive.
  • Occasional in-state and out-of-state travel.
  • While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
  • The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

  • A valid driver’s license
  • For the past five years, the candidate’s driving record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations

Additional Information

Benefits

BENEFITS:  THDA offers an excellent benefits package:  medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year.  We also offer work-life balance opportunities through alternative work schedules, flexible schedules, and telecommuting.

How to Apply

EQUAL OPPORTUNITY/EQUAL ACCESS/AFFIRMATIVE ACTION EMPLOYER

APPLICATION MUST BE COMPLETE AND RESUME ATTACHED FOR CONSIDERATION

PLEASE VISIT OUR WEBSITE AT WWW.THDA.ORG AND FOLLOW THE ONLINE APPLICATION INSTRUCTIONS

 

Details

  • Date Posted: September 27, 2021
  • Type: Contract / Temp
  • Job Function: Accounting / Financial Management
  • Service Area: Government
  • Salary Range: $3,365