Meet our 2022 Salute to Excellence Finalists!

Mercy Community Healthcare

Front Desk Associate

Mercy Community Healthcare


Job Summary

Mercy Community Healthcare is looking for an energetic, self-motivated Front Desk Associate, with a passion for making a difference in the lives of those we serve in our community.

What Is in It for You?

  • Work for a place with mission and purpose.
  • Work with great people around you.
  • Great benefits like Medical, Dental, Vision, PTO, and 401(k).
  • Make a difference in your community.

Mercy’s Mission: The mission of Mercy Community Healthcare is to reflect the love and compassion of Jesus Christ by providing excellent healthcare to ALL and support to their families. We provide care to the uninsured, underinsured and insured through pediatric and adult primary care, mental and behavioral health services, and care coordination.

The Front Desk Associate sets the tone for the patient or guest’s experience at Mercy. Are you up for this great opportunity? Apply Today!!


Job Responsibilities

What Is This Job All About?

  • Making a great first impression when you greet our patients.
  • Collecting appropriate information and data
  • Verifying insurance coverage including but not limited to copay/deductible payments.
  • Collecting appropriate payments
  • Directing patients to the appropriate area of the clinic
  • Scheduling appointments
  • Answering phones


What We Need from You:

  • High School Diploma or GED required.
  • 2-3 years’ experience in a high-volume office doing data entry and medical office management preferred.
  • Demonstrated ability to use MS Office – Word, Excel, PowerPoint.
  • Spanish-speaking highly preferred
  • Organizational skills including task prioritization and time management.
  • Excellent communication both on the phone and in person.
  • Provide outstanding customer service and leverage interpersonal skills to meet the needs of patients.
  • Dedication to teamwork.
  • Consistent dependability and personal initiative.

Additional Information


Great benefits like Medical, Dental, Vision, PTO, and 401(k).

How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


  • Date Posted: June 13, 2022
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Health (Physical, Mental)