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Second Harvest Food Bank of Middle Tenessee

Food Resource Administrative Coordinator

Second Harvest Food Bank of Middle Tenessee


Job Summary

Who we are: Since 1978, Second Harvest Food Bank of Middle Tennessee, a member of Feeding America™, has been providing food to our more than 1 million neighbors at risk of hunger in middle and west Tennessee. In support of our mission, which is  “to provide food to people facing hunger and work to advance hunger solutions” – last year, we distributed more than 41 million pounds of food to more than 460 Partner Agencies, providing more than 36.5 million nutritious meals to hungry children, families and seniors throughout our 46-county service area. To learn more about out work, visit our website and our social media.

What you’ll do:
Summary: We are hiring for a full-time job to join the Food Resourcing Team at Second Harvest. The Food Resource Administrative Coordinator is responsible for managing our grocery donation/ rescue pickup programs, including onboarding and training Partner Agencies, oversees data entry in our internal database and other platforms, reports data internally and externally, communicates program guidelines and changes to agencies and donors as well as troubleshoots when necessary. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel. We hope you decide to apply for work with us where YOU matter, you’re serving your local community and you’re more than just a number working to build someone else’s wealth!

Job Responsibilities

Key Responsibilities:

  • Manages Partner Agencies who are enabled to pick up grocery rescue through onboarding, training, policy guideline maintenance and remaining current on issues related to food donations.
  • Oversees and manages the database’s (MealConnect) reporting platform including training on use, ensuring accurate and timely reporting, data compilations, as well as general monitoring and research.
  • Collaborates with internal teams to identify enabled grocery pick up eligible agencies, ensures accurate and timely reporting as well as coordinating food donation logistics and deliveries.


When & Where:

  • Schedule: Typical daytime workweek hours of Monday – Friday, 8 AM – 4:30 PM on-site and primarily at our Nashville distribution center.
  • Travel: Occasional daytime travel required, up to 20% of work week within the local service area with access to company fleet vehicles. Occasional evenings and/or weekends may be required outside of normal working hours for meetings, special events, to respond to issues (e.g., disaster response, community events, etc).
  • Flexibility: our flexible work program is a strategic tool to achieve organizational goals, empower employees to do their best work and foster engagement by supporting high performance, business continuity as well as wellbeing and work-life-balance. WorkFlex arrangements are complex, specific to individuals and roles and include the following options: alternative schedule, compressed week, reduced/ part-time, job sharing, remote day and telecommuting.
  • Essential business/ first responder: In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety is balanced with business and community necessity. Some positions are more likely to be required on-site than others.


Is this you?

  • Education: High School Diploma (or equivalent) required. Bachelor’s Degree preferred.
  • Experience: 2+ years of related experience and/or training.
  • Skills & Capabilities: Communicates the food bank’s mission to food donors; troubleshoots and collaborates interdepartmentally; manages relationships internally, externally and with vendors; demonstrated proficiency with technology, learning new software and computer programs including, but not limited to, Microsoft Outlook (email, calendar & task reminders), Word, Excel, and PowerPoint.
  • Competencies: Attention to detail, result orientation/execution, quality improvement & customer service.
  • Other requirements: our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, Motor Vehicle Record and a pre-employment drug test. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).

Additional Information


What Second Harvest has to offer:

Work with a purpose: As one of middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work.

Award winning workplace: we are a best-in-class workplace because we are passionate and people focused, so that our neighbors can count on us. We are among The Tennessean’s Top Workplaces based solely on employee feedback. We are invested in our teams, each individual and our careers. We value work-life-balance and offer frequent whole-person wellness opportunities through our Harvest Wellbeing Program.

Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes annual bonus potential, annual performance reviews with potential merit pay increases, 34+ paid days off, flexible work, medical (employee-only is 100% employer paid), dental, vision, retirement (up to 8% match), disability insurance (short and long term) and long-term care insurance.

DEIB & Equal Employment Opportunity: we celebrate and value diversity, equity, inclusion and belonging. We are intentionally working to diversify our team so that our employees reflect the diverse communities that we serve. Candidates from historically underrepresented groups are encouraged to apply! We provide equal employment to all applicants and employees regardless of race, religion, color, gender, disability, national origin, ancestry, age, veteran status, sexual orientation, genetic information or other legally protected characteristics.

How to Apply

Think this sounds like a role and workplace where you would thrive? Apply now!

You can express interest in joining our team, in any of the following ways:

  1. Online: employment application on our website: Resume and cover letter can be uploaded with applications on the website as well.
  2. Email: Resume and cover letter can be sent to our Human Resources team at
  3. In person: applications can be completed by visiting us on-site at any of our distribution centers, locations can be found on our website:

Thanks for your interest in working for Second Harvest Food Bank of Middle Tennessee – we love it here and think you will too!


  • Date Posted: November 12, 2021
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Social / Human Services
  • Working Hours: M-F, 8 AM - 4:30 PM