Food & Beverage Manager

TN Performing Arts Center

Apply

Job Summary

Tennessee Performing Arts Center (TPAC) values staff diversity and actively encourages people from a variety of backgrounds with different experiences, perspectives, skills, and stories to apply in order to advance our nonprofit mission and enrich our organizational culture. All staff will work with others throughout the organization to implement and exemplify policies as part of TPAC’s commitment to diversity, inclusion, access, and equity. TPAC is a nonprofit performing arts organization and cultural anchor providing enriching arts experiences for all ages, empowering lifelong arts education programs, artistic expression reflective of our community, arts connections that support the local economy, and sustainable support for professional resident companies and local artists.

Objective

Assist with the management of all F&B operations and deliver an excellent guest experience. The successful candidate will be responsible for supporting all food and beverage operations and able to forecast, plan, and manage all F&B inventory, orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Job Responsibilities

Primary Responsibilities

• Serving in the F&B Manager on Duty Rotation Schedule. 
• Works with the F&B Director to manage operational and financial goals for the F&B department to ensure the protection of assets and revenue while making necessary adjustments as needed.
• Maintain inventory control on products and supplies.   Maintain ordering process, delivery schedules, and inventory reports.  Oversee deliveries, scan all vendor invoices, and send them to Concur for payment.
• Create a positive work environment and direct and supervise staff on a day-to-day basis, monitor service areas to ensure established quality standards are maintained, and oversee daily deposits, reporting, and reconciling of F&B banks and safety.
• Set up and supervise day-to-day operations related to events, receptions, and catering.
• Assists with laundry (Bar Towels, Bath/Hand Towels, Table Linens)
• Works a flexible schedule as determined by TPAC’s show schedule including mornings, nights, weekends, and holidays. 
• Effectively assists in administrating merchandise contracts and settlement agreements for TPAC/WMA.  Oversee collection of house commission and maintain and maximize that TPAC/WMA merchandise revenues are implemented based on fair merchandise-related business practices.
• Assist others within the company as directed by the F&B Director.

The responsibilities listed above are not all-inclusive. Other related duties may be assigned.

Qualifications

Skills and Knowledge

Required: 

• High school diploma or equivalent and 2-3 years of related experience or training.        
• Knowledge of Tennessee liquor laws and regulations. 
• Must meet state and city health requirements for food handling and alcoholic beverage service.  
• Ability to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, pulling, up and down stairs/ramps, and standing for extended periods of time.  
• Ability to work independently and as part of a team. 
• Excellent verbal and written communication. 
• Strong customer service skills with the ability to supervise staff. 
•  Passion for the performing arts and a belief in the importance of arts education and arts access.

Preferred: 

• Analytical tracking and reporting and knowledge of legal issues that arise from TABC Laws/Rules. 
• Familiar with IOS/ipads, 

Encouraged: 

• Bilingual
• Extensive knowledge of beer/wine/liquor and drink recipes.

SOFTWARE AND SERVICES USED

• Clover Sport
• EngagePHD,
• Microsoft Office Suite
• Tessitura
• Momentus Elite
• Concur
• When I Work, Zoom

Essential Functions and Working Conditions

The functions described here are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. 

Frequent Functions: 

• Working virtually and in an office environment. 
• Heavy Lifting and transporting of product from the loading dock to F&B/WMA storage areas and between TPAC/WMA theaters/venues. 
• Comfort with navigating backstage areas, including dressing rooms and various theater settings. 

Occasional Functions: 

• Travel off-site to purchase talent rider items and other F&B products.

TPAC is an Equal Employment Opportunity employer. All aspects of the employment process will be merit-based and applied without discrimination on the basis of race, color, religion, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic

Additional Information

Benefits

How to Apply

Please visit our website at https://www.tpac.org/about/careers and apply through our career portal via ADP

Details

• Date Posted: February 6, 2025
• Type: Full-Time
• Job Function: Other
• Service Area: Arts / Culture