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YMCA of Middle Tennessee

Family Services Coordinator – Northwest Nashville

YMCA of Middle Tennessee


Job Summary

Consistent with the Christian mission and vision of the YMCA of Middle Tennessee, and in cooperation with other YMCA staff, under the direction of the ­­­­­­Senior Program Director, the Family Services Coordinator is responsible for overseeing all aspects of YPLAY, Teens, and Youth Activity Center programs. S/he will assist with the development and promotion of quality programs and provide supervision and guidance to program staff to ensure all specific duties are carried out.

Job Responsibilities

  • Model the YMCA core values: Caring, Honesty, Respect and Responsibility
  • Work directly with the Association and center leadership in developing programming, planning and overseeing daily activities, scheduling, lesson plans and general program operations
  • Ensure safe and risk free environment at all times while meeting the individual needs of the participants
  • Be available during “after-school” hours and on days when local school system is out of session or cancelled and implement activities for youth during “school break” hours
  • Ensure all program schedules are completed satisfactorily in a timely manner; comply with the program schedule, arriving to work daily on time and working as a flexible team player
  • Interact effectively with the program staff as a total system, with participants’ best interest in mind
  • Plan activities for children; arts and crafts, and fitness-oriented programming for healthier lifestyles; understand developmentally appropriate practices and provide constructive activities that entertain and educate youth
  • Oversee work of youth on computers to ensure electronic communication policies are followed
  • Communicate with parents and address concerns in timely manner; seek the help of supervisor or center executive if needed
  • Assist with the various administrative tasks, coordinate schedules and complete all necessary reports; take inventory of and help purchase necessary supplies
  • Hire, train, supervise, and evaluate staff; provide ongoing performance feedback; schedule staff accordingly to meet the needs of the program
  • Know, understand, train and execute all program policies and emergency procedures associated with the program
  • Help ensure the cleanliness of all YMCA facilities by participating in light cleaning and organizing supplies
  • Work with and follow planned initiatives as directed by Family Services committees and Association leadership; participate in Family Services Cabinets


Passion, enthusiasm, and commitment to the mission and cause of the YMCA

Superior supervisory skills and an enthusiastic personality with the ability to inspire and motivate staff, volunteers, members and participants to create a culture of service within our centers

Strong interpersonal and communication skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community

  • Must present a professional image and possess conflict resolution skills, and demonstrate sound judgment and initiative
  • Must be highly organized with the ability to work under pressure and handle multiple tasks
  • Must be able to maintain confidentiality of information
  • Proficiency in Microsoft Word, Excel, PowerPoint, and other software programs, as well as the ability to use most office equipment is required
  • Ability to work a flexible schedule, including evenings and weekends
  • Must be at least 18 years of age
  • High school diploma or equivalent required
  • Experience in the field of children programming ages 2-11 preferred; supervisory or management experience preferred

Additional Information


  • Benefits package including generous paid time off
  • Participation in Y Retirement plan and 403 (b) savings account upon eligibility
  • Free membership at all 14 wellness center locations
  • Discounts on youth programs, summer camps and sports instruction

How to Apply

Click HERE to apply


  • Date Posted: September 27, 2022
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Children / Youth
  • Salary Range: Starts at $14.00 per hour, depending on experience
  • Working Hours: Hours may vary based on the needs of the center