Tennessee Housing Development Agency
Family Self-Sufficiency & Homeownership Voucher Specialist
Tennessee Housing Development Agency
FAMILY SELF-SUFFICIENCY & HOMEOWNERSHIP VOUCHER SPECIALIST
APPLICATION DEADLINE IS TUESDAY, SEPTEMBER 14, 2021 AT 11:59PM
Although this position will cover the East TN region, this position will be based out of our Central Office in Nashville, TN.
Division: Section 8 Rental Assistance
Reports to: Family Self Sufficiency and Homeownership Manager
Location: Various Locations Throughout Tennessee
Full-time/Part-time: Full time
Salary Grade: 30
Monthly Salary Range Minimum: $3,365
FLSA Classification: Non-exempt (01)
Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.
POSITION SUMMARY: Manages a caseload of clients in a multi-county area for the Family Self-Sufficiency (FSS) and Homeownership Voucher (HV) Programs under the Federal Housing Choice Voucher (HCV) Program.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
- Conducts annual recertification and scheduled inspections for HV participants.
- Updates client files in computer systems; reviews and verifies client documentation for initial home closing, and during interim/annual recertification periods.
- Attends home closings, takes required photographs using agency equipment and writes a publication story.
- Maintains required participant enrollment level.
- Contacts assigned FSS participants every three months and documents in database.
- Meets with assigned FSS participants once every 6 months.
- Works with program participants and non-profit partners to develop action plans for clients becoming mortgage-ready.
- Provides statistical information on a monthly basis for the FSS federal grant application.
- Works with participants to develop five-year individual training and service plans for accomplishing self-sufficiency.
- Serves as a referral or link between service providers and participants while networking within communities.
- Coordinates and maintains a Program Coordinating Committee comprised of community partners and a FSS participant.
- Obtains and submits letters of commitments from service providers.
- Markets and implements the FSS and HV to HCV clients and recruits potential participants through outreach activities.
- Coordinates and trains HCV Rental Assistance Specialists regarding both programs.
- Maintains an open and ongoing dialogue with the HCV field offices, promoting program awareness.
- Delivers casework services; follows up on the progress of participants.
- Completes all required family records and provides information to the HV/FSS Manager.
- Plans events such as FSS graduations; prepares graduation and disbursement requests.
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Education and Experience:
- High school diploma or equivalent GED.
- Bachelor’s degree in the social sciences, public administration, or other related field preferred.
- Housing, social work, or nonprofit experience; experience in credit repair counseling preferred.
The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.
Knowledge, Skills, Abilities, and Competencies:
- Knowledge of federal housing programs, social service programs, and various community service programs and agencies.
- Expert knowledge of mortgage products and loan application process.
- Knowledge of home buying process and credit repair counseling.
- Ability to handle private, personal information in a confidential manner in compliance with the Privacy Act of 1974 (5 U.S.C. 552a, as amended).
- Ability to read and understand regulations, laws, agreements and organizational materials.
- Ability to exercise good judgment in evaluating complex situations.
- Ability to interact appropriately with low-income individuals.
- Strong interpersonal skills.
- Excellent verbal and written communication skills.
- Builds and maintains positive relationships with internal and external constituents.
- Strong organizational skills.
- Strong time management skills; uses time effectively; consistently meets deadlines.
- Documents regularly, thoroughly, accurately, and completely.
- High level of detail and accuracy.
- Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
- Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.
- Current, valid driver’s license from domicile state and the ability to drive.
- Extensive in-state travel, including overnight travel.
- While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
- The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver’s license
- For the past five years, the candidate’s driving record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations
BENEFITS: THDA offers an excellent benefits package: medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year. We also offer work-life balance opportunities through alternative work schedules, flexible schedules, and telecommuting.
How to Apply
EQUAL OPPORTUNITY/EQUAL ACCESS/AFFIRMATIVE ACTION EMPLOYER
APPLICATION MUST BE COMPLETE AND RESUME ATTACHED FOR CONSIDERATION
PLEASE VISIT OUR WEBSITE AT WWW.THDA.ORG AND FOLLOW THE ONLINE APPLICATION INSTRUCTIONS
- Date Posted: August 26, 2021
- Type: Full-Time
- Job Function: Other
- Service Area: Government
- Salary Range: 3,365