Family Empowerment Program Engagement Coordinator

Martha O'Bryan Center

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Job Summary

POSITION SUMMARY 

 The Engagement Coordinator develops key relationships among all sites including Fannie Battle’s Early Learning Center (ELC), MOBC’s Family Resource Center (FRC), and MOBC’s Family Success Network (FSN), building a linkage / pathway for families as they transition from an early learning center environment into a primary school. The Engagement Coordinator will provide resource guidance, plan and coordinate family engagement events, assist other CARE team members in planning workshops and trainings, and build trust among partners and sites for referrals and services to be shared cohesively along a continuum. The Engagement Coordinator will provide case management/family coaching services for 10 families, and overflow if needed from the ELC.

Job Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

• Ensures efficient inter-program and partner communication by distributing information and resources in a timely manner, allowing for team members to be aware of partnerships, resources, and events.
• Assists in coordination and facilitation of special programming, professional development or other similar activities that will enhance programming and increase competencies with partners and/or families in the program (ex: hosting a resource fair for the FEP)
• Collaborates with existing partners to understand the current resources that are readily available to families in the FEP; distributes information to all FEP staff and clients.
• Actively seeks out and meets with other local community resources partners that could informally collaborate with the FEP to provide additional services and supports to those in FEP.
• Collaborates with the care team to ensure that any children in the FEP who are nearing the age of “phasing out” of their early childhood learning center are connected and linked to the engagement coordinator at the FRC. Initiates contact with the family and the family’s current coach to ensure a warm handoff occurs prior to the family finishing their time at the early learning center. Follows up with the family and begins to engage the family at the FRC.
• Coaches’ families at the FRC to ensure that families have access to the services and supports that they need.
• Provides appropriate referrals to FEP families.

Family Coaching/Case Management:

• Provides case management/family coaching services for 10 families, and overflow if needed from the ELC.
• Meets with FEP families at least once a month (or more depending on need).
• Research appropriate resources and creates partnerships in response to unique needs of FEP families.
• Recruits new families.

  Family Focused Event Planning:

• Works with the care team to organize and coordinate family focused events allowing for families to connect and build stronger bonds.
• Organizes and coordinates at least 6 family events each year at the FRC. The coordinator is also able to assist in planning and coordinating family events at the corresponding ELC.
• Prepares all necessary materials for family focused events in order to ensure event objectives are met.
• Coordinate catering, vendor and other resource needs necessary for an engaging and inviting event for families.
• Ensures budget availability and billing requirements to ensure grant budget allowances are not exceeded.
• Coordinates with the FRC director, ELC director, and UW on marketing and promotion for all events.
• Collaborates with the FRC employees, ELC employees, the care team, and FEP staff to ensure that each event is meeting the needs of all parties involved.

Meeting Planning:

• Prepares, schedules, and leads meetings with the care team and FEP staff as it relates to resources and event planning at the ELC, FRC, and FSN.
• Prepares agendas and plans for available resources and materials needed in order to facilitate a successful meeting.
• Coordinates services for events such as accommodations, facilities, and catering in order to provide a hospitable environment.
• Evaluates and selects vendors to provide services according to grant requirements in order to ensure meeting objectives are met.
• Prepares all necessary materials to allow for communication before, during and after meetings.
• Handles all meeting information requests and follows-up to ensure effective communication with all parties involved.
• Welcomes guests and answers or directs inquiries to create a hospitable environment. 

Qualifications

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

 Education and Experience:

• College degree or equivalent work experience 
• One or more years of administrative support experience preferred.
• One or more years of event planning or project management experience preferred.
• One or more years of social work experience preferred.

 The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge and Abilities:

• Excellent verbal and written communication skills.
• Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email, and the internet.
• Relationship Management:  Builds relationships internally and externally through communication efforts with the care team, the FEP team, FEP partners, potential FEP partners, and the community.
• Demonstrates credibility in all interactions and demonstrates the ability to effectively build a network of contacts and resources that would benefit the FEP.
• Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for Finance, Health and Education, by developing relationships that drive results.
• Effective Communication: Ability to effectively communicate through oral, written, and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience. 
• Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management, setting priorities, and managing project plans.
• Initiative and Self-motivation: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision.
• Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques.
• Teamwork: Works collaboratively with other to achieve goals and objectives; continually tries to improve team effectiveness; hold self and others accountable for team performance; motivates and encourages all members to work together to achieve maximum results; Supports group decisions and puts group goals ahead of own goals; effectively interacts with others

THE MARTHA O’BRYAN CENTER IS AN EQUAL OPPORTUNITY EMPLOYER

Additional Information

Benefits

How to Apply

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Details

• Date Posted: April 9, 2021
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Social / Human Services