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Martha O'Bryan Center

Family Coach (Family Success Network)

Martha O'Bryan Center

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Job Summary

ABOUT MARTHA O’BRYAN CENTER

Martha O’Bryan Center (MOBC) is an anti-poverty non-profit organization with longstanding history and deep community roots, grounded in tradition and strengthened by innovation.  Founded in 1894 when Miss O’Bryan organized the Gleaners Society at First Presbyterian Church to support impoverished North Nashville residents, Martha O’Bryan Center has operated from the heart of Cayce Place – Nashville’s most distressed community – since 1948.  This is where we continue in service, partnering with Cayce Place families to open doors of hope and possibility, create a culture of attainment, and positively shape future generations.  Martha O’Bryan Center serves 12,000 people annually with its programs in early learning, parent empowerment, youth development, adult education, food security, crisis counseling and public charter schools East End Prep and Explore! Community School.

MOBC FAMILY SUCCESS NETWORK

Beginning in 2017, MOBC conducted a Human-Centered Design Process with Cayce residents to incorporate lessons learned from its Academic Student Unions and recast its early childhood education programming as two-generational, whole-family programming. Our goal was to create an accessible and inclusive third space where community members would belong, to develop a two-gen framework that provides families with the tools, opportunities, and networks necessary for educational success, economic security, and holistic wellbeing, and to surround families with a team of support that would empower and uplift families to their individual goals.  The resulting Family Success Network combines MOBC and partner services in a single setting, serving the child and parent together with coordinated hours. Offerings include early learning interventions, parent education, high school equivalency prep, college/career coaching, health and wellness supports (developmental screenings, nutrition workshops, health advocacy), family and couples counseling, crisis supports, and recreation and fellowship opportunities. Together, these services address key indicators surrounding education, employment, health/wellbeing, and social capital. Family-Centered Coaching lies at the heart of this new framework, with families served as an interconnected unit with coexistent goals. Based on assessment of strengths, needs, and wellness, families will be assigned a Family Success Coach and a tiered level of support. This includes regular one-on-one coaching and trauma-informed care coordination.

Mission Statement:  On a foundation of Christian faith, Martha O’Bryan Center empowers children, youth, and adults in poverty to transform their lives through work, education, employment, and fellowship.

Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.

POSITION SUMMARY

MOBC’s Family-Centered Coaches work directly with participants in a collaborative process to help identify and achieve children, caregiver, and family goals. Using Family Centered Coaching, a Family Coach strives to serve the whole family, keeping the participants, in the driver’s seat, and being aware that families are the experts on their own strengths and perceived challenges ahead. Coaches take part in MOBC’s trauma-informed care coordination as they engage with MOBC support systems as well as community partners to help families work towards their self-identified goals. The Family Coach is often the primary contact for the family, and is responsible for connecting with the family, assessing family needs, guiding family in goal setting around core areas of service, referring family to needed partners or providers in the community, and updating progress notes.

Job Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Implements an individually and developmentally appropriate program of activities in line with the mission of the Martha O’ Bryan Center and the goals of the Family Success Network.
  • Leads coached families in MOBC’s Trauma Informed Care Coordination, helping build a team of support that surrounds each family and guides them towards their self-identified goals. 
  • Provides holistic and comprehensive services to all Family Centered Coaching participants including intake assessments, goal setting, long-term action plan development, progress monitoring, advocacy and referrals. 
  • Maintains 30 enrolled families at a given time, with a goal of serving 35 families per year.
  • Meets with family on a regular basis for 6-18 months on average. 
  • Conducts home visits as needed.
  • Connects families with needed and available community resources.  
  • Actively makes effort to seek out and to maintain meaningful relationships with partnering agencies and community partners.
  • Provides holistic and comprehensive services to all participants including: intake assessments, goal setting, long-term action plan development, progress monitoring, budgeting, advocacy and referrals. 
  • Ensures that all documents submitted on behalf of a participant are valid.
  • Assists participants in maintaining meaningful relationships with partner organizations that influence household stability (such as, but not limited to landlords, employers, churches, and local businesses)
  • Actively makes efforts to seek out and meet with other local community resources partners that could informally collaborate with the FSN to provide additional services and supports to those in the FSN.
  • Helps administer FSN assessments and work toward FSN goals.
  • Supports parenting education activities.
  • Participates in structured family time activities.
  • Participates in community groups that build social capital (i.e. Women’s Empowerment Group)
  • Leads and participates in family workshops (developmental supports, pediatric health topics, nutrition, and healthy parenting strategies, etc.)

Qualifications

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience:

  • Bachelor’s degree in fields of Human or Social Services or related field
  • Two years of experience working with young children and families, particularly those living in poverty.
  • Training in Trauma-Informed Care training, family-centered coaching, conscious discipline, and ACES preferred.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge and Abilities:

  • Passion for working with young children.
  • Ability to work in a chaotic, sometimes noisy environment.
  • Strong interpersonal skills; excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Maintains a high level of confidentiality regarding sensitive information.
  • Maintains credibility through sincerity, honesty, and discretion.
  • Builds and maintains positive relationships with internal and external constituents.
  • Strong organizational skills.
  • Strong time management skills; uses time effectively; consistently meets deadlines.
  • Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet. Knowledge of Google Suite and Microsoft Office.

Special Demands

The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

Additional Information

Benefits

This is a benefits eligible position

How to Apply

Apply online at www.marthaobryan.org/careers

Details

  • Date Posted: February 28, 2020
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services