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The Family Center

Family Coach – Bilingual Preferred

The Family Center


Job Summary

The Family Coach is integral in helping The Family Center pursue our mission of breaking multigenerational cycles of childhood trauma and creating resilient communities where all children thrive through the implementation of a customized suite of evidence-based, age-appropriate, trauma-informed, and culturally responsive practices in community, correctional, school, and virtual settings. This position requires forward thinking, an ability to be proactive, and a strength-based and trauma-informed approach to program delivery including embracing curiosity to learn and grow personally and professionally, greeting challenges with flexibility and a collaborative approach, and pursuing excellence in work products and community presence.

This position reports to the Vice President, Family Resilience. As a member of the program team, Family Coaches are responsible for facilitating individual and/or group coaching sessions, developing goals for coaching sessions, helping families engage in program services, coordinating wrap around services for participants, and monitoring participant’s progress on a weekly basis. Family Coaches are expected to embrace and demonstrate core organizational values and adapt to diversity and the cultural contexts of individuals and communities served. They are expected to regularly attend all meetings and when appropriate support in supervising interns and/or volunteers. Since we meet families “where they are,” the position requires evening and weekend access and provides a flexible schedule.

The Family Center is an Equal Opportunity Employer and is committed to a selection process that embraces diversity and inclusion.  Individuals of color and individuals from historically underserved backgrounds are strongly encouraged to apply.

Job Responsibilities

  • Demonstrate knowledge of and acts according to Child and Elder Abuse Reporting laws.
  • Develop appropriate relationships and maintain appropriate boundaries with assigned youth and families.
  • Coordinate referrals and linkages to identified resources in the community.
  • Administer designated assessment tools to increase participant engagement, identification of needs and progress towards goals.
  • Provide a customized suite of evidence-based, age-appropriate, trauma-informed, and culturally responsive practices in group and/or individual format to support identified needs determined through assessments.
  • Develop and maintain collaborative partnerships with public and private community agencies to facilitate referral and linkage opportunities for youth and families.
  • Liaise with community resources to develop and maintain resource library.
  • Maintain a variety of confidential and non-confidential records for the purpose of documenting activities, providing up-to-date reference and audit trails, and/or ensuring the availability of data.
  • Complete and submit timely documentation on each required service according to contract and/or program requirements.
  • Participate in ongoing staff development and training; including, but not limited to: ACES’s, strength-based, cultural competency, and trauma informed approaches to service delivery.
  • Demonstrate knowledge of adult learning through innovation and use of technology.
  • Ensure all program activities operate within TFC’s policies including sensitivity and inclusiveness regarding cultural, religious, ethnic, gender and sexual diversity, and comply with relevant legislation and professional standards.
  • Other duties as assigned.


  • Master’s Degree in Social Work, Counseling, Psychology, or a related field; 2+ years of clinical experience
  • Bilingual in Spanish or other languages preferred*
  • Knowledge of and/or experience in Adverse Childhood Experiences/Adverse Community Environments (ACEs)
  • Ability to effectively interact, communicate, and collaborate with people from diverse racial, cultural, religious, or gender identifying backgrounds
  • Demonstrate cultural and linguistic competencies, value diversity, and an ability for self-awareness.
  • Ability to develop respectful and supportive relationships with key partners, stakeholders, and program participants.
  • Ability to function in a team environment and interact productively with various organizational cultures and work independently. 
  • Solid writing skills to satisfy project documentation requirements.
  • Flexible and non-structured work hours.
  • Experience working with Microsoft Office and program databases (Salesforce preferred).
  • Successful background and criminal clearance required and maintained.
  • Proof of a valid Driver’s License, reliable transportation, and proof of automobile insurance

Additional Information


Salary & Benefits are commensurate with experience. The Family Center tries to provide competitive salaries and benefits consistent with similar size nonprofits serving Tennessee families. We offer a medical, dental, vision insurance and a generous PTO, holiday package.

How to Apply

Please submit a Cover Letter & Resume (with Subject Line: Family Coach) to:

Dr. Courtney Johnson, Vice President, Family Resilience – cjohnson@familycentertn.org


  • Date Posted: September 2, 2022
  • Type: Full-Time
  • Job Function: Clinician
  • Service Area: Children / Youth
  • Start Date: 10/15/2022
  • Salary Range: $40,000
  • Working Hours: 40hrs/wk; flexible hours