Family Coach

Martha O'Bryan Center

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Job Summary

Martha O’Bryan Center (MOBC) is searching for Family Coach to join our Family Success Network team.

ABOUT MARTHA O’BRYAN CENTER

A dynamic anti-poverty nonprofit organization with deep community roots, Martha O’Bryan Center (MOBC) serves low wealth families and children in Middle TN.  Our mission – We assist families rise above poverty in one generation.  Operating 10 sites in Nashville and working collaboratively across Middle TN, our headquarter services are in Nashville’s Cayce Place Homes. 

Recognized for building new service models that expand the “opportunity landscape” for families, working with MOBC means contributing to a culture of innovation, collaboration and leadership.   Over 8,000 people are directly served annually across two program pathways – EDUCATION including early childhood, youth development, k-8 charter schools, high school Academic Student Unions, post-secondary support and FAMILTY ECONOMIC MOBILITY including parent empowerment, adult education and post secondary services, career support, preschool care, food security, and family/crisis counseling.

POSITION SUMMARY

MOBC’s Family-Centered Coaches work directly with participants in a collaborative process to help identify and achieve children, caregiver, and family goals. Using Family Centered Coaching, a Family Coach strives to serve the whole family, keeping the participants, in the driver’s seat, and being aware that families are the experts on their own strengths and perceived challenges ahead. Coaches take part in MOBC’s trauma-informed care coordination as they engage with MOBC support systems as well as community partners to help families work towards their self-identified goals. The Family Coach is often the primary contact for the family, and is responsible for connecting with the family, assessing family needs, guiding family in goal setting around core areas of service, referring family to needed partners or providers in the community, and updating progress notes.

MOBC Family Success Network

Beginning in 2017, MOBC conducted a Human-Centered Design Process with Cayce residents to incorporate lessons learned from its Academic Student Unions and recast its early childhood education programming as two-generational, whole-family programming. Our goal was to create an accessible and inclusive third space where community members would belong, to develop a two-gen framework that provides families with the tools, opportunities, and networks necessary for educational success, economic security, and holistic wellbeing, and to surround families with a team of support that would empower and uplift families to their individual goals. The resulting Family Success Network combines MOBC and partner services in a single setting, serving the child and parent together with coordinated hours. Offerings include early learning interventions, parent education, high school equivalency prep, college/career coaching, health and wellness supports (developmental screenings, nutrition workshops, health advocacy), family and couples counseling, crisis supports, and recreation and fellowship opportunities. Together, these services address key indicators surrounding education, employment, health/wellbeing, and social capital. Family-Centered Coaching lies at the heart of this new framework, with families served as an interconnected unit with coexistent goals. Based on assessment of strengths, needs, and wellness, families will be assigned a Family Success Coach and a tiered level of support. This includes regular one-on-one coaching and trauma-informed care coordination. 

This is a grant funded position. MOBC is currently working toward sustaining this role, however, funding for this position is only guaranteed till June 30, 2023.

Job Responsibilities

JOB RESPONSIBILITIES

• Provides holistic and comprehensive services to all Family Centered Coaching participants including intake assessments, goal setting, long-term action plan development, progress monitoring, advocacy and referrals. 
• Leads coached families in MOBC’s Trauma Informed Care Coordination, helping build a team of support that surrounds each family and guides them towards their self-identified goals. 
• Provides holistic and comprehensive services to all Family Centered Coaching participants including intake assessments, goal setting, long-term action plan development, progress monitoring, advocacy and referrals. 
• Maintains 30 enrolled families at a given time, with a goal of serving 35 families per year.
• Meets with family on a regular basis for 6-18 months on average. 
• Participates in MOBC’s diverse daily menu of program activities.
• Conducts home visits as needed.
• Connects families with needed and available community resources.  
• Actively makes effort to seek out and to maintain meaningful relationships with partnering agencies and community partners.
• Provides holistic and comprehensive services to all participants including: intake assessments, goal setting, long-term action plan development, progress monitoring, budgeting, advocacy and referrals. 
• Ensures that all documents submitted on behalf of a participant are valid.
• Assists participants in maintaining meaningful relationships with partner organizations that influence household stability (such as, but not limited to landlords, employers, churches, and local businesses)
• Actively makes efforts to seek out and meet with other local community resources partners that could informally collaborate with the FSN to provide additional services and supports to those in the FSN.
• Helps administer FSN assessments and work toward FSN goals.
• Supports parenting education activities.
• Participates in structured family time activities.
• Participates in community groups that build social capital (i.e. Women’s Empowerment Group)
• Leads and participates in family workshops (developmental supports, pediatric health topics, nutrition, and healthy parenting strategies, etc.)

Qualifications

Our ideal candidate will have:

• Bachelor’s degree in fields of Human or Social Services or related field
• Two years of experience working with young children and families, particularly those living in poverty.
• Training in Trauma-Informed Care training, family-centered coaching, conscious discipline, and ACES preferred. 
• Passion for working with young children.
• Ability to work in a chaotic, sometimes noisy environment.
• Strong interpersonal skills; excellent customer service skills.
• Excellent verbal and written communication skills.
• Maintains a high level of confidentiality regarding sensitive information.
• Maintains credibility through sincerity, honesty, and discretion.
• Builds and maintains positive relationships with internal and external constituents.
• Strong organizational skills.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet. Knowledge of Google Suite and Microsoft Office.

Additional Information

Benefits

How to Apply

HOW TO APPLY:

1. Please use the following link to access our career page: https://secure2.entertimeonline.com/ta/MOBC.careers?CareersSearch

2. Choose “Martha O’Bryan” from the Categories drop down box.

3. Click on the Job Title to be directed to the position description, and to apply.

Details

• Date Posted: October 5, 2022
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Community Development
• Salary Range: $44,000-$48,000
• Working Hours: 40hrs/wk