Congratulations to the 2021 Salute to Excellence finalists!

The Salvation Army

Family Case Management Specialist

The Salvation Army


Job Summary

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established  life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client’s progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.

Job Responsibilities

Knowledge of the principles and practices of social service case management.  Knowledge of social service resources and agencies in the community.  Knowledge of effective communication and motivation practices.  Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement.  Ability to develop program plans and goals based on client’s needs.  Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.  Ability to evaluate the client’s progress toward program goals.  Ability to work with the public encompassing all types of behaviors.  Ability to interview clients and to obtain pertinent information.  Ability to prepare and maintain accurate and complete case notes and client records.  Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.  Ability to build and maintain effective and professional working relationships with clients and community agencies.


Bachelor’s degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Additional Information


  • Medical, Vision, Dental
  • 403B
  • Pension
  • Vacation, Sick, Holiday

How to Apply

Visit and search Nashville, TN.


  • Date Posted: July 19, 2021
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Community Development
  • Salary Range: $16-$18