Click here to view the latest information on CNM’s tornado and COVID-19 crisis response.

Second Harvest Food Bank of Middle TN

Visit Website

External Affairs Assistant

Second Harvest Food Bank of Middle TN


Job Summary

Provides administrative support to Chief Development & Marketing Officer as well as intra-department and organizational linkage; serves as a front-line ambassador for department, cultivates relationships, and engages with others to further Second Harvest’s mission; contributes creative problem-solving and writing skills to projects and assignments; communicates with highest level of confidentially and professionalism.

Job Responsibilities

  • Assists Chief Development & Marketing Officer in communications, organization, document and presentation creation, calendar management, meeting coordination, research, and other duties assigned.
  • Maintains Chief Development & Marketing Officer’s donor portfolio in Raiser’s Edge.
  • Serves as first point of contact for the External Affairs (EA) Department:
    • Internal – meeting coordination, communications, administrative support, calendar management, expense reports, and supply requests
    • External – timely and professional follow-up with donors, management, and gift processing.
  • Provides administrative support to development, database, and marketing/communications teams.
  • Provides support for development, marketing, and volunteer initiatives, events, campaigns, and programs as needed.
  • Assists Executive Assistant to the President & CEO with communications and other requests for the External Affairs Committee.
  • Participates in Tour Guide Committee and represents organization at small engagements and fairs, as needed.
  • Handles in-kind and other donations as requested by supervisor – processes acknowledgements and ensures accurate information recorded in Raiser’s Edge.
  • Provides break relief and serves as high-volume demands back-up for Front Desk Coordinator for weekly break coverage and as needed to respond to inquiries.

Other tasks as assigned.

Reports to: Chief Development & Marketing Officer.

SUPERVISORY RESPONSIBILITIES – No supervisory responsibilities.



  • Monday – Friday, 8:00 AM – 4:30 PM.
  • On occasion duties may be necessary, as well as responding to issues, outside of normal working hours (e.g., disaster response, community events, etc.)


  • 10% travel required.
  • Routine travel is required within the service area; occasional travel for overnight trainings may be necessary.
  • Current driver’s license required; copy of current auto insurance; and clean MVR required.


Education:          Bachelor’s Degree required.  Bachelor’s Degree in Communications/ Marketing/ Public Relations/ Business or related areas preferred.
Experience:        2- 4 years of related experience and/or training.
Skills & Capabilities:

  • Computer proficiency required in PowerPoint/presentation software, word processing, office suite applications (including Excel), Outlook, Raiser’s Edge (or similar software) and social media platforms.
  • Excellent organization and interpersonal skills.
  • Ability to coordinate and direct projects with attention to detail.
  • Strong oral and written communication abilities.
  • Display high levels of customer service.
  • Ability to work well as part of a team and willing to support others with a wide range of tasks.
  • Self-motivated and willing to develop new skills.

Allowable Substitutions: Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be considered in lieu of education/experience at the organization’s discretion.

Additional Information


Second Harvest is proud to offer a rich and affordable benefits package that makes total compensation of full-time employment higher than base pay alone. The time off policies include: holidays, vacation, sick and personal time off as well as other time off benefits as required by law. Traditional benefits are also offered that include medical (100% employer-paid/ no cost to employee for employee-only coverage), dental and vision. Additional benefits are offered that include: retirement (with a generous employer match), disability insurance (short and long-term), life insurance as well as long-term care insurance.

How to Apply

There are three main ways to apply for employment with Second Harvest Food Bank:

  1. Apply online through this link: You’ll be able to upload your resume and cover letter from the website as well.
  2. Email your resume and cover letter to
  3. Visit in-person to complete the physical application and leave any other materials that you’d like: 331 Great Circle Road, Nashville, TN 37228.


  • Date Posted: March 26, 2020
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Health (Physical, Mental)
  • Start Date: 04/20/2020
  • Working Hours: M-F, 8 AM - 4:30 PM (37.5 hrs/ wk)