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Catholic Charities of TN

Employment Specialist

Catholic Charities of TN


Job Summary

Provides employment services to refugees, asylees, humanitarian parolees, Cuban-Haitian entrants, and foreign-born victims of trafficking. Primary job duties include conducting assessments of client work history, providing job readiness training, and helping clients secure employment leading to self-sufficiency.

Job Responsibilities

  • Conducts assessments of experience, skills, and barriers to employment with clients.
  • Assists clients in completing applications, creating resumes, attending interviews, and securing employment.
  • Transports clients to job interviews and appointments as needed.
  • Assists clients in developing transportation plans and providing bus training as needed.
  • Provides job coaching and follow-up services to ensure the success of job placement.
  • Completes household budgets with clients and provides coaching on managing expenses.
  • Assists clients in opening personal checking and/or savings accounts.
  • Provides interpretation services for clients as needed.
  • Assists employment team in providing Job Readiness Classes for clients.
  • Builds and maintains positive relationships with potential and existing employment partners including employers,    organizations providing skill-building opportunities, and temporary agencies.
  • Documents all services and activities and ensure client files are accurate, complete, and up to date.
  • Reviews program guidelines and updates and participates in training to ensure that services meet funder expectations and requirements.
  • Conforms and abides by all regulations, policies, work procedures, and instructions.
  • Maintains confidentiality and appropriately handles sensitive information in compliance with HIPAA standards.
  • Performs other duties as assigned.
  • Obtains required signatures and helps clients with obtaining needed documents for the employment process.



  • College degree, preferably in Social Services or Business, or 2 years of experience in related work required.
  • Experience working across cultures preferred.
  • Experience working with employers preferred.
  • Driver’s license, good driving history, and reliable transportation required.


  • Proficiency in one or more refugee languages with a preference for Swahili, Kinyarwanda, Dari, Arabic, Burmese, Somali, Ukrainian, Russian, or Spanish is required.
  • Knowledge of human behavior and an ability to adapt and use various methods while meeting the needs of newcomers.
  • Ability to facilitate intercultural communication and to create an environment where differences are respected.
  • Ability to exercise good judgment, courtesy, and tact in dealing with the public and staff.
  • Ability to handle confidential information with extreme professionalism.
  • Attention to detail and adherence to deadlines.
  • Ability to plan and organize work.
  • Ability to follow tasks through to completion.
  • Effective interpersonal skills.
  • Strong written and verbal communication skills.
  • Ability to work well as a team and independently with minimal direction.
  • Ability to provide client transportation.
  • Excellent computer skills including working knowledge of Microsoft Office software.
  • Ability to learn databases and generate reports from databases.

Additional Information


  • Paid time off and thirteen (13) paid holidays.
  • 403B plan with company match.
  • Pension plan paid by the agency.
  • Health insurance, vision, and dental coverage.
  • Employee Assistance Program & Wellness support
  • Voluntary benefits

How to Apply

Qualified candidates should send a resume and a cover letter detailing interest, desired salary, and available start date to:  https://recruiting.paylocity.com/recruiting/jobs/Details/1620242/CATHOLIC-CHARITIES-OF-TENNESSEE-INC/Employment-Specialist

Catholic Charities of Tennessee is an equal-opportunity employer. Catholic Charities does not discriminate in regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

Satisfactory completion of a background and reference check is required.


  • Date Posted: October 6, 2023
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Working Hours: 37.5 hrs./wk.