Meet our 2022 Salute to Excellence Finalists!

The TN Performing Arts Center

Donor Lounge Ambassador

The TN Performing Arts Center

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Job Summary

The Tennessee Performing Arts Center (TPAC) values staff diversity and actively encourages people from a variety of backgrounds with different experiences, perspectives, skills, and stories to apply in order to advance our nonprofit mission and enrich our organizational culture. All staff will work with others throughout the organization to implement and exemplify policies as part of TPAC’s commitment to diversity, inclusion, access, and equity. TPAC is a nonprofit performing arts organization and cultural anchor providing enriching arts experiences for all ages, empowering lifelong arts education programs, artistic expression reflective of our community, arts connections that support the local economy, and sustainable support for professional resident companies and local artists.

 

Objectives:

The PNC Bank Donor Lounge at TPAC is a valuable benefit for TPAC individual and corporate donors that allows them to engage and experience TPAC on a deeper level. The lounge is open 60 minutes before Broadway shows, other performances, and features complimentary appetizers and drinks from TPAC’s catering and beverage partners. The PNC Bank Donor Lounge at TPAC is located on G-level of Andrew Jackson Hall

1. Ensure seamless entry into the Donor Lounge by utilizing communication and interpersonal skills to effectively communicate, direct, and engage with donors.

2. Serve as a philanthropic ambassador for Tennessee Performing Arts Center

Job Responsibilities

1. Provide outstanding customer service by greeting, welcoming, and directing guests upon entry to the Donor Lounge

2. Maintain records of all guests entering Donor Lounge via scanning system and check-in process

3. Effectively communicate with members of the Development and back-of-house teams to ensure seamless donor reception experience

4. Keep host stand and Donor Lounge entryway organized

5. Assist with breakdown and cleanup of Donor Lounge

6. Maintain knowledge of TPAC fundraising operations and service and safety protocols while serving as a community-facing ambassador

The responsibilities listed above are not all inclusive. Other related duties may be assigned.

Qualifications

Skills & Knowledge:

Required:

1. Ability to handle stressful situations and stay calm under pressure 

2. Self-motivated individual with strong administrative, interpersonal, and organizational skills 

3. Display the maturity, professionalism, discretion, integrity, high-energy, and cultural sensitivity needed to work effectively in a high-profile arts institution 

4. Ability to maintain confidentiality

5. strong clear verbal communication

6. Ability to problem solve and make decisions.

Software & Services Used:

Pass scanning system, ADP Workforce Now, email

Frequent Functions and Working Conditions:

1.)  standing for long periods of time

2.) indoor lounge/meeting room environment

3.) engage with patrons and guests

4.) able to bend, stoop, reach

5.) able to lift up to 20 lbs

Additional Information

Benefits

N/A

How to Apply

Please visit our website and apply through our ADP jobs portal

Careers at TPAC

 

Details

  • Date Posted: May 23, 2022
  • Type: Part-Time
  • Job Function: Other
  • Service Area: Arts / Culture