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Disaster Operation Lead



Job Summary

Disaster Operation Lead-Remote Position

Classification: Exempt

Salary Grade/Level/Family/Range: 70k-80k

Reports to: Executive Director of Disaster Relief

Date: 9/7//2022



The Disaster Operations Lead works closely with the Executive Director in all areas of the Disaster Relief Program. Reports directly to and works closely with the Executive Director to seek involvement in program design and execution, goals, capacity building, volunteer/donor engagement, and other critical strategic matters. The position will understand and be knowledgeable in making decisions on all aspects of the program during the absence of the Executive Director. The Disaster Operations Lead ensures that priorities, personnel, and financial resources are aligned with the core mission. The Disaster Operations Lead cultivates a strong and transparent relationship with co-workers, volunteers, project site partners, and corporate and foundation partners. The Disaster Operations Lead influences stakeholders and works for and with others by communicating a shared vision, building relationships with integrity, and delivering results.

The Disaster Operations Lead has all areas of responsibility as the Volunteer Manager of both Response and Recovery, supervising Volunteer Coordinators (unless they have joint responsibilities to include Case Manager or Case Liaison positions, in which they are supervised by the Program Manager/Lead Case Manager).

The position will respond to all Disaster Responses, assisting the Executive Director with logistics, response setup, data entry, statistical reports, and all needs from pre-deployment through the completion of the response. If the Executive Director rotates out of the response or designates the position to lead the response, this position will take full responsibility as lead of operations. If and when there are simultaneous responses, the position will solely provide all operational responsibilities of one of the simultaneous responses.

Travel will also be involved and could consist of more than 50% of the time. Remote position (when not required to travel to disaster sites). Must live in the SE part of the US.

Job Responsibilities

Essential Functions


1. Works closely with the Executive Director in planning and implementing response and recovery and will make decisions regarding the program in the absence of the Executive Director.

2. Acts as the Volunteer Manager for both response and recovery, including volunteer recruitment, communication, and retention. Supervises staff who have sole responsibility for Volunteer Coordination.

3. Works with the Development Team in providing relevant information and statistical information for reporting to grantees. Accountable for achieving or exceeding the benchmarks for grants. Works with Executive Director and Development Team in identifying funding sources.

4. Has working oversight of all expense budgets for each project. Ensures revenues and expenses are aligned with the organization’s fiscal targets.

5. Assists in capacity building of human and material resources (volunteers, partners, community agencies) to ensure the full cycle of disaster services is delivered and upholds agreements and MOUs with other organizations and partners.

5. Assist the Executive Director with coverage of VOAD meetings and sub-committees, attending appointed meetings and providing updates to the Executive Director.

6. Participates as a member of the leadership team and takes lead of meetings in the absence of the Executive Director.

7. Assists with developing and updating standard operating procedures (SOPs) and handbooks for the Disaster Relief Program.

8. Actively contributes to the annual strategic planning process and monitors progress toward achieving goals and objectives contained in the organization’s strategic plan. Works with the Executive Director to review and modify strategic objectives to achieve the strategic plan outcomes.

9. Assists in establishing clearly defined goals and objectives, leading to a decisive, action-oriented, flexible culture, and poised to seize opportunities to advance service, quality, and performance.

10. Prepares monthly progress reports on assigned duties, strategic plans, and associated metrics.

11. Follows all organization, employee, and financial policies and procedures.

12. Mitigates risk exposure by ensuring all safety protocols are followed by staff, volunteers, and project site partners.

13. Completes monthly credit card expense reports within established guidelines.

14. Completes monthly personal reimbursement or travel expense reports as needed.

15. Accepts all other duties as assigned by the Executive Director.

Work Environment

Work is performed indoors and outdoors with some potential for exposure to safety and health hazards related to disaster services relief work. Because this is a disaster response program, staff may be asked to be on a 24-hour call during periods of major disasters. Should this occur, salary compensation would be given in accordance with the law.

The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.

Physical Demands

This would require the ability to lift donated materials, storage containers, and bend or stand as necessary.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are typically Monday through Friday, 8:30 a.m. to 5 p.m. However, during disaster responses, work hours may be extended and may include working extended hours Monday through Sunday. Should this occur, salary compensation would be given in accordance with the law.


Travel may be involved up to over 50% of the time (dependent upon the number of disasters).


Required Education and Experience

  1. Minimum of 5 years experience within the disaster area or non-profit organizations, social services or service/program delivery, and providing leadership to a department, program, or service.
  2. Demonstrated experience in coordinating staff and volunteer activities.
  3. Ability to manage multiple priorities with strong skills in planning and problem-solving.
  4. Ability to relate well and effectively with diverse groups and individuals.
  5. An equivalent combination of education and experience that enables performance in all aspects of the position.
  6. Ability to work under high-stress situations while maintaining rational and calm resolutions to problems.
  7. Knowledge of leadership and management principles related to non-profits.

Additional Eligibility Qualifications

Skills and Abilities:

  1. Excellent interpersonal, verbal, and written communication skills for working with trauma-affected disaster survivors, public leaders, and volunteers.
  2. Demonstrates in-depth knowledge of program or service.
  3. Demonstrated ability to work with Databases, Spreadsheets, and Word / Microsoft documents and forms.
  4. Demonstrated ability in creating presentations and developing training modules.
  5. Assists in the development of strategies to achieve organizational goals.
  6. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements.
  7. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements.
  8. Proven track record of collaboration, facilitation, problem-solving, marketing, leadership, and partnership management.
  9. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus and team orientation.

Other Duties

As assigned

Additional Information


Benefits at a glance


Inspiritus is a faith-based nonprofit that drives positive social change in communities across Georgia, Tennessee, and Alabama.  Formerly known as Lutheran Services of Georgia and Lutheran Services in Tennessee (since 1929), our organizations merged in January of 2019 to form Inspiritus.

The new name embodies the essence of our mission and vision. Inspirit means to fill with strength or courage, and that is what we do.  We inspirit. Learn more at


We believe our staff is the heart and soul of the organization. Our workplace culture is challenging, supportive, collaborative and mission-driven. Working at Inspiritus means working somewhere full of engaging, savvy, diverse people who care deeply about pushing our work forward.

You’ll enjoy a welcoming and casual professional environment, career development opportunities, and benefits like health care, Paid Time Off, flex hours, and a 403b match. If you want to work in a progressive organization, where you can build something meaningful, we would love to hear from you

How to Apply

To apply for this position, please visit


  • Date Posted: September 16, 2022
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Salary Range: $70,000 - $80,000
  • Working Hours: Typically Monday through Friday, 8:30 a.m. to 5 p.m. However, during disaster responses, work hours may be extended. Should this occur, salary compensation would be given in accordance with the law.