Click here to view the latest information on CNM’s tornado and COVID-19 crisis response.

TN Conference of the United Methodist Church

Disaster Case Management Supervisor

TN Conference of the United Methodist Church


Job Summary

The Disaster Case Management Supervisor will oversee the Tennessee Conference’s project to support recovery in Middle Tennessee following the March 3, 2020 tornadoes. Such recovery efforts include project management, reporting, case management and spiritual care to ensure a (w)holistic and balanced approach to assist survivors and support staff.

This position is an up to one-year, seasonal staff position funded by a grant from the United Methodist Committee on Relief (UMCOR).

Job Responsibilities

  • Provide leadership and manage the case management function; make decisions; solve problems; develop procedures; develop records/files; draft summary reports; conduct meetings; represent program at internal and external meetings.
  • Maintain quality by promoting service delivery in accordance with UMCOR’s case management model, the National VOAD (Voluntary Organizations Active in Disaster) Points of Consensus, and the National VOAD Disaster Case Management Guidance.
  • Assist case managers in the preparation of case presentations on behalf of client; actively participate in long-term recovery groups where such exists; advocate on behalf of clients with governmental and non-governmental agencies and organizations when necessary.
  • Assign cases to assure a smooth workflow and supervise disaster case managers by monitoring, communicating and taking actions regarding overall case management. 
  • Provide other duties and responsibilities as directed by the Tornado Recovery Connection Project Director.
  • Supervise disaster case managers.


  • An appreciation of the nature and mission of the church.
  • Ability to organize, coordinate and manage multiple priorities and projects.
  • Ability to build, maintain and develop professional and support staff.
  • Proficiency in MS Excel, MS Word, MS PowerPoint and MS Outlook.
  • Ability to work cooperatively with multiple agencies and entities.
  • Strong attention to accuracy and completeness.
  • Ability to organize, coordinate and review the work of staff.
  • Strong written and verbal communication and presentation skills with the ability to present information individually, in small groups or in large sessions.
  • Ability to compassionately communicate with tornado survivors.
  • Ability to consistently meet deadlines.
  • Ability to work in a team / committee environment.
  • High standards for protecting financial information, client information, sharing confidential information only as agreed upon by the client and as evidenced by a signed release form.
  • Ability to demonstrate cultural competency and sensitivity relative to the population served.

Additional Information


  • Flexible schedule to allow for occasional night and weekend hours.
  • Travel expenses will be reimbursed if/when travel is required.
  • Cell phone will be provided.


  • The position is a classified as seasonal and will not provide a benefits package beyond salary and travel support.  Seasonal positions are not eligible for conference health plan and pension benefits.
  • Because of the Conference’s non-profit status, its employees are not eligible for unemployment benefits.

How to Apply

Contact Information and Procedure:

Qualified applicants, please send a letter of interest and resume to and specify that you are applying for position of Disaster Case Management Supervisor and provide salary range expectation in your letter of interestJob contingent on successful completion of training and background check. 



  • Date Posted: June 12, 2020
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Religious
  • Salary Range: 40,000
  • Working Hours: 40 hrs/wk