Director of Outreach Services
Oasis Center: Oasis Center provides a wide range of opportunities that reflect the diverse needs of youth and their families, from crisis intervention to youth leadership and community engagement to college and career access.
Position: Director of Outreach Services
Summary: Provide leadership and oversight of Oasis Center’s Outreach Program for youth and young adults (YYA) experiencing housing crises. This position will be responsible for ensuring the program provides an exceptional quality of youth services, meets all applicable standards, and works closely with internal and external partners to effectively support youth in finding, accessing and maintaining safe living situations.
· Lead the operations of Oasis Center’s Outreach Program with a focus on implementing a trauma-informed, data-driven, and highly collaborative service-delivery model.
· Manage complex grant contracts, including the $639,000 Youth Homelessness Demonstration Project (YHDP) contract with HUD, in tandem with the VP of Housing and Workforce Development.
· Oversee the integration and implementation of coordinated Points of Entry (POE) at Oasis, allowing YYA to access housing-related services 24/7/365; ensure POE are closely aligned with system partners, the Oasis Emergency Shelter, and Nashville’s Coordinated Entry policies and procedures, as applicable.
· Build relationships with other programs within Oasis Center; assure strong internal coordination of services, particularly among Outreach, Rapid Rehousing, Host Homes, Fisk Court, and Emergency Shelter programs.
· Maintain strong collaborative working relationships with government system partners (DCS, JJS, and MNPS), ensuring strong coordination of referrals, assessment, and service delivery.
· Provide oversight of direct efforts to identify, engage, and build relationships with YYA experiencing homelessness, including street canvassing and the Outreach Center.
· Support the Manager of Supportive Housing in the implementation and coordination of the Host Homes program, including communication with and support to host families.
· Oversee hiring, training, orientation, supervision, evaluation, and accountability of program staff.
· Provide direct supervision and oversight of the Manager of Supportive Housing and “front door” case managers, and indirect supervision of the outreach case managers.
· Oversee the developing, monitoring, and improving of policies and procedures for program operation.
· Actively engage as a member of Oasis Center’s Leadership Team, including attending Leadership Team meetings, participating in strategic planning, and advancing the agency’s strategic goals.
· Provide leadership and add capacity to community efforts to end homelessness, aimed at increasing equity for youth including, but not limited to, participation in the CoC including serving on at least one committee.
· Ensure program area is actively participating in agency led DEI initiatives and actively using the Equity Lens in decision making.
· Reviews expenditures for supplies, resources and equipment and ensures that funds are being spent appropriately and according to budget.
· In collaboration with the VP of Housing and Workforce, prepare timely and quality program and funding reports.
· Manage crisis situations as part of day-to-day duties and participate in the on-call rotation.
Deep knowledge and experience with issues of youth homelessness and program administration
· Exceptional management skills, with demonstrated ability to develop and operate effective programs, promote a strong team culture, effectively resolve conflict, and utilize data to make decisions
· Collaborative and skilled communicator, ability to connect and communicate with youth, staff, stakeholders, and community members
· Demonstrated ability to analyze complex problems, manage multiple assignments, and deliver solutions.
· Strong grasp of federal, state, and city regulations and trends in services for homeless youth.
· Demonstrated ability to network and collaborate with external partners
· Strong capacity to form meaningful, caring, and affirming relationships with all young people.
· Clear understanding of racial inequities and other forms of discrimination and willingness to operate from an anti-oppression model.
· Knowledge of an ability to apply Positive Youth Development, Trauma-Informed Care, and evidence-informed practices based in an understanding of adolescent development.
· Understanding of and ability to deliver services through a low barrier and Housing First approach.
· Bachelor’s degree + four years relevant experience or 8 years relevant experience.
Free dental and vision for employee coverage
401k & up to 3% match
PTO – including birthday and Juneteenth
How to Apply
Please send a cover letter and resume to Karri Gornick – email@example.com
Oasis Center is an equal opportunity/affirmative action employer and is operated in accordance with a policy which does not permit discrimination because of race, color, sex, age, handicap, national origin, sexual orientation, gender identity, or gender expression.
- Date Posted: August 11, 2022
- Type: Full-Time
- Job Function: Other
- Service Area: Children / Youth
- Salary Range: 54K-64K