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Neighborhood Health

Director-Nurse Family Partnership Program

Neighborhood Health


Job Summary

Neighborhood Health is an innovative network of 10 community health centers in Nashville and Lebanon, Tennessee.  We provide comprehensive primary care, integrated behavioral health, and dental services to almost 30,000 patients.  Our patients primarily include immigrants, residents of public housing, individuals experiencing homelessness, and person living with addiction.  As a federally qualified health center, we provide care without regard to health insurance or a patient’s ability to pay.  We also strive to improve our Patient Centered Medical Home model to ensure all patients get the right high-quality care, at the right place and the right time.

Purpose and Mission

The purpose of the Nurse Family Partnership Program is to improve the health and birth outcomes of pregnant women and their infants served by Neighborhood Health.   The program does this through providing one-on-one case management and education through home visits and/or telehealth.

The Program Director works within Neighborhood Health and the community to assure that the program is implemented to achieve the projected outcomes.  The Program Director provides support and oversight to the program staff and builds a strengths-based, client-centered culture among program staff.

Must be able to work in a Patient Centered Medical Home model. Must facilitate partnerships between patients, physicians and health teams with focus on care coordination and integration of treatment internally and externally. Must work diligently to assure that services are accessible, continuous, comprehensive, coordinated, compassionate, and culturally effective. Must be committed to eliminating barriers to care that is centered on the needs and convenience of patients above all other factors.


Job Responsibilities

  • Staffing and Education
  1. Oversees the recruitment and hiring of all nurse home visitors and administrative data support staff ensuring that they can implement the NFP philosophy and model.
  2. Ensures that all staff, including supervisor, attend all required NFP education sessions as outlined in the orientation materials and your contract with the Nurse-Family Partnership National Service Office.
  3. Assesses and develops strategies to address knowledge and skill gaps of nurse home visitors and support staff.
  4. Provides adequate orientation, professional development opportunities and study time to remediate gaps in necessary knowledge and skill.
  5. Assigns client caseloads and monitor nurse home visitor’s ability to build and manage caseload.
  6. Provides useful developmental feedback, and confronts and develops a plan with staff to address performance and resolve issues.
  7. Builds confidence and skill of nurse home visitors.
  8. Provides supervision and evaluation of nurse home visitors and administrative data support staff (including annual leave, annual review, disciplinary action, etc.).
  • Budget and Contracts
  1. Becomes familiar with and actively participates in the preparation and monitoring of the NFP budget to ensure appropriate use of funds.
  2. Plans and expends budget to ensure compliance with fidelity to NFP model and contract agreements.
  3. Community awareness, support and referrals, and referral systems:
  • Actively participates in and helps coordinate all NFP community coalition/advisory board meetings.
  1. Develops and maintains community referral sources for the NFP Program.
  2. Develops and implements external and internal systems to assure timely receipt and disposition of referrals to and from the NFP.
  3. Helps to develops and implement strategies for using local print and electronic media to showcase the program.
  4. Works with Neighborhood Health to ensure NFP program has needed equipment and supplies.
  5. Develops and maintains appropriate materials for the community and client.
  6. Ensures that all NFP forms and other materials are ordered in a timely manner, organized and available for use by home visitors.
  7. Works with Neighborhood Health on incentives for program clients
  • Quality Improvement and Evaluation:
  1. Oversees and ensures timely and accurate data input and utilization of the web-based reports and other reports available through NFP.
  2. Reads and interprets reports; provides to Neighborhood Health Leadership and shares appropriately with team.
  3. Ensures implementation of quality improvement strategies.
  4. Develops methods for ongoing assessment of staff development needs; structure appropriate continuing education and guidance of staff.
  5. Provides routine surveillance of potential client care incidents.

Create and Maintain NFP Culture:

  1. Provides regular case conferences and team meetings as recommended by NFP.
  2. Effectively assists nurse home visitors in analyzing complex problems and case situations.


  • Qualifications for NFP Program Coordinator
  • Bachelor’s Degree in Nursing required.
  • Master’s Degree in Nursing or closely related field preferred.
  • Current Tennessee nursing license (in good standing).
  • Experience (desired)
  • Worked in public/community health, including home visitation.
  • Provided maternal/child health services, particularly in community setting.
  • Program management and one-on one supervision.
  • Worked with diverse populations, communities, and organizations

Additional Information


Medical, Dental, Vision, 403b, Vacation and Sick days.

How to Apply

Please visit our website at Homepage – Neighborhood Health ( and apply under the JOBS tab.


  • Date Posted: January 3, 2022
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Children / Youth
  • Working Hours: 40 weekly/M-F