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Andrew Jackson Foundation

Development Information Manager

Andrew Jackson Foundation

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Job Summary

The mission of the Andrew Jackson Foundation is to preserve The Hermitage, the home of President Andrew Jackson, to create learning opportunities and to inspire citizenship through experiencing the life and unique impact of Jackson.

Position Summary

The Development Information Manager is responsible for supporting Andrew Jackson Foundation’s philanthropic fundraising efforts by executing detailed high-level data management functions within the Tessitura CRM database.

Job Responsibilities

Accountabilities

1. Customer Relationship Management (CRM)

  • Oversee and maintain pristine data integrity within Tessitura database by ensuring all donor, sponsor, and membership information is current and accurate, including contact details, relationships, contribution information, and communication records
  • Create, direct, ensure, and promote comprehensive departmental data standards for maximum accuracy and utility
  • Coordinate and conduct ongoing training and support for other members of AJF’s External Affairs team to aid the team better utilize Tessitura in achieving their individual goals
  • Monitor and perform daily top-tier reporting and data functions, including but not limited to:
  • Data entry, management, and support
  • Gift/pledge processing, acknowledgements, and mailing coordination
  • Accurate and timely reporting for tracking and benchmarking
  • Campaign structure creation
  • Lists, output sets, and extractions
  • Comprehensive reporting for FY audit purposes
  • Relationships and constituencies
  • Plans and steps management
  • Support External Affairs team with research initiatives
  • Process documentation, updating as necessary

Qualifications

Qualifications

  • 3-5 years data entry and management experience required; experience working within Tessitura CRM strongly preferred
  • Associate Degree required; Bachelor’s preferred
  • Excellent time management and organizational skills with keen attention to detail
  • Ability to work effectively as independent contributor and as part of a team toward the organization’s goals
  • Excellent customer service skills

Additional Information

Benefits

A comprehensive benefits package including health, dental, vision and life insurance; 401(k), employee discount.

How to Apply

To apply, submit resume and cover letter to jobs@thehermitage.com. Please place the position you are applying for in the subject line. No calls or in-person inquiries will be accepted.

Details

  • Date Posted: August 30, 2021
  • Type: Full-Time
  • Job Function: Fundraising / Revenue Development
  • Service Area: Arts / Culture