Development & Communications Coordinator

Communities In Schools of Tennessee

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Job Summary

Communities In Schools of Tennessee (CIS-TN) is a nonprofit that partners with K-12 public schools to surround students with a community of support empowering them to stay in school and achieve in life.

As part of the CIS national network, CIS-TN achieves this mission by placing site coordinators in schools across the state to provide school-wide interventions and case managed services for students in need.

To best support the students, families, schools, community partners, and our staff members involved in this work, CIS-TN staff and board members center all decisions, actions, and services on the following core values:

• Integrity – We openly share how our work is done, and we hold ourselves accountable to the commitments we make.
• Empathy – We intentionally build relationships so we can learn about people’s stories, validate their experiences, and deepen our understanding of situations different from our own.
• Equity – We identify and work towards removing individual and systemic barriers so everyone has the same opportunity to achieve.
• Authenticity – We create space for the people we work with, and for, to be their truthful, complete selves without judgement.
• Collaboration – We bring people together to plan and take action in our work, understanding we make lasting change in partnership with one another.

Job Responsibilities

The development and communications coordinator will provide support in three main areas:

Development

• Maintain standard operating procedures for development activities.
• Maintain external donor profiles – such as Giving Matters and Guidestar.
• Manage the overall integrity of the donor database with sensitivity to confidentiality and attention to detail.
• Work with the CDO in aligning development/fundraising strategies and communications.
• Provide support to third-party fundraising events implemented to benefit CIS-TN.
• Assist in planning, content development, and execution of events.
• Lead volunteer engagement initiatives in partnership with CDO and program team.
• Monitor/manage volunteer portals.
• Planning and managing in-kind donations.
• Provide donor reports for EFT made through YourCause.

Communications

• Work with CDO to execute an annual statewide communications plan that supports the organization’s strategic plan and Development goals. Collaborate with the Communications/Development committees when appropriate.
• Collaborate with the CDO to develop all agency communications for both fundraising and general branding purposes; includes creating collateral materials and other messages for segmented audiences that may include various donor types (foundations, corporate donors, etc.), community partners, families and students, school leaders, and internal staff, among others. All messaging and materials are consistent, impactful, and in alignment with brand standards.
• Develop and maintain a digital library of stories and brand/visual assets.
• Produce and manage all external communications including (but not limited to) designing and delivering e-news/blasts through Constant Contact, social media posts/promotions, setting up new pages, and managing website content.
• Design, disseminate, and train staff on print materials. Ensure that all materials present a clear, unified message and follow National CIS branding guidelines.
• Manage and maintain websites and social media platforms. Create and schedule content. Identify and track metrics.

 

General/Other Support

• Attend National’s monthly communications calls. Report out to appropriate staff members and/or external stakeholders when necessary.
• Ensure National CIS branding standards are consistent across CIS-TN’s network.
• Orient new hires to Communications resources and provide communications training to staff during annual onboarding.
• Represent the organization across the state.
• Perform other duties as assigned.
• Apply a clear understanding of racial inequities and other forms of discrimination, and demonstrates a willingness to operate from an anti-oppression model to all aspects of the work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.  Other duties may be assigned by the CEO, chief program officer, or program manager as required.

Qualifications

CORE COMPETENCIES   

The core competencies of site coordinators include, but are not limited to:

• Relationship Building: Develops and maintains positive relationships with external stakeholders; uses communication strategy to keep stakeholders engaged in organization’s mission; demonstrates understanding of various types of stakeholders and can tailor communications to those specific audiences; influences others to make things happen.
• Strategy & Channels: Creates and delivers a communication strategy that uses a variety of channels and tactics to deliver messages; understands the relationship between various channels; manages internal and external challenges; understands when and how to use variety of channels in relation to the general strategy and tactical approach; uses channels to deliver targeted communication aligned with organization and audience need; uses diversity and inclusion principles to ensure channels used are accessible and will meet the appropriate audience.
• Research, Measurement & Analysis: Seeks out research and analysis to measure the outcome of the communication strategy and tactics; provides insight on communications outcomes in relation to organizational priorities and goals; improves communication strategy and tactics based on research and analysis finding.
• Storytelling & Messaging: Defines, creates and delivers key messages that are clear, consistent, creative and compelling in a timely and appropriate manner; collaborates with all members of program team to identify most compelling messages; demonstrates respect and sensitivity to students and families when sharing their stories; uses diversity and inclusivity principles to ensure organization’s message is representative of all students and families served and that messaging is culturally responsive and appropriate; effectively manages agency-wide systems to ensure consistency in messaging across all staff.
• Administrative Functions: Navigates various internal systems including team files, software, and databases with minimal intervention from management staff; maximizes internal systems and/or creates other personal systems to ensure efficiency in workflow
• Time Management &  Planning: Appropriately prioritizes workload and attends to a broad range of activities, tracks all activities by scoping out the length and difficulty of tasks and projects; sets objectives and goals for projects; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and road-blocks; and measures performance against goals and evaluates results.
• Decision Making & Problem Solving: Breaks problems into their component parts; identifies underlying causes, consults appropriate resources, and analyzes available data to make informed, logical decisions. Takes accountability for decisions and makes decisions in a timely manner.

EDUCATION and/or EXPERIENCE

Associate’s degree or credential in communications or related field; bachelor’s degree preferred.

DIVERSITY & EQUAL OPPORTUNITY

CIS-TN actively seeks to diversify its staff and encourages candidates of historically underrepresented populations to apply for this position, including but not limited to, those identifying as Black/African American, Indigenous/Native, Hispanic/Latinx, Asian, Middle Eastern and other people of color; LGBTQ+ candidates; and candidates with disabilities.

CIS-TN is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Additional Information

Benefits

How to Apply

Submit your application by visiting www.cistn.org/careers.

Details

• Date Posted: June 28, 2022
• Type: Full-Time
• Job Function: Communications / Marketing / PR
• Service Area: Children / Youth
• Salary Range: 40,000 - 54,000
• Working Hours: 40 hrs/wk; M- F, 8 a.m. - 4:30 p.m.