CSAA Supervisor -Case Management

Dallas CASA

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Job Summary

Dallas CASA is a Court Appointed Special Advocate for children assigned to the Dallas County Courts due to abuse or neglect. Our mission is to protect children, restore childhoods, and help child victims of abuse and neglect achieve their full potential.

We currently have an opening for a CASA Supervisor to join our team and help us continue to make a difference.  Candidates for this position will enjoy the opportunity of first-hand engagement with children assigned to Dallas CASA.    They will be responsible for carrying out case supervision duties.   In addition, candidates in this position must be willing to assume volunteer supervision responsibilities later should the child be moved from their direct service to a supervised volunteer advocate assignment.   We’re looking for candidates who are willing to serve the child in any manner required 

Position Title: CASA Supervisor for Case Management

Full-time/Part-time: Full-time

POSITION DESCRIPTION:

CASA Supervisor for Case Management  

GENERAL POSITION SUMMARY

The CASA Supervisor for Case Management will initially be responsible for engaging directly with children served by Dallas CASA.  They will advocate for the best interest of child victims of abuse and neglect in protective care.  At all times, they will maintain a primary focus on the safety and well-being of children served by Dallas CASA and ensure that the CASA mission is carried out. When directly serving children, the incumbent carries out the Case Supervision Duties.

Job Responsibilities

Case Supervision Duties

• Provide advocacy for youth served by Dallas CASA, working directly with youth.
• Ensure that Dallas CASA, Texas CASA, and National CASA/GAL Association requirements are met in each assigned case and that required indicators of compliance are documented in an accurate and timely manner.
• Prepare and file court reports for all court hearings.
• Attend and participate in case-related events, including, but not limited to, placement visits (view children and their living arrangements) and supervised parent-child visits, family and extended family interviews, court hearings, parent-child visits, mediated settlement conferences, and other meetings.
• Identify and recommend resources and courses of action that promote safety, best interest, permanency, and well-being for each assigned child.

Agency Duties

• Maintain a professional demeanor that promotes community respect for Dallas CASA, as well as productive stakeholder relationships.
• Work collaboratively with team members and other staff, and offer support by covering hearings and other appointments, suggesting resources and perspectives, and participating in projects that promote agency morale and effectiveness.
• Participate in Dallas CASA’s pre-service training for advocates. At a minimum, facilitate or assist with two training sessions each year.
• Participate in Dallas CASA’s continuing education program for advocates.
• Promote, protect, and maintain confidentiality of child- and case-related information.

Professional Development

• Working with the supervising Team Lead, create and follow through with quarterly and other functions.
• Must be able to attend and support special events and attend staff meetings.
• In accordance with the Dallas CASA team philosophy, the incumbent may occasionally be required to carry out or assist with other tasks in addition to the duties listed in this job description.

Qualifications

• A bachelor’s degree in social work or a related field is required.
• Master’s degree in social work or related field, preferred.
• Two to three years of professional experience in a human service role, or extensive volunteer experience, is required.
• Working knowledge of the juvenile and child welfare system or social services is a plus.
• Experience in staff or volunteer supervision.
• Demonstrated project management skills, required.
• Demonstrated ability to write clear and concise reports needed for court reports and correspondence.
• Demonstrated working knowledge of Microsoft Office, specifically with Word.
• Strong attention to detail and ability to meet deadlines.
• Demonstrated openness, inclusiveness, and sensitivity toward those from different cultural backgrounds, and the ability to interact respectfully with all people.
• Ability to maintain the highest levels of confidentiality when dealing with proprietary, volunteer, donor, client, and staff information as well as sensitive situations.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibility for supervising paid staff. However, volunteer supervision responsibilities may be added based on the organizational need.

TRAVEL This position requires some travel because many of the children Dallas CASA serves are placed outside Dallas County. Must have reliable transportation with a current valid Texas driver’s license and state-mandated automobile insurance for travel to and from meetings and presentations.

Additional Information

Benefits

How to Apply

All interested candidates must submit the following:

• Resume
• Cover Letter with salary requirements to gwilliams@dallascasa.org

Details

• Date Posted: July 31, 2024
• Type: Full-Time
• Job Function: Other
• Service Area: Social / Human Services
• Working Hours: 40