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Catholic Charities of TN

County Resource Navigator – Wilson/Sumner

Catholic Charities of TN


Job Summary

Catholic Charities has an opening for the position of County Resource Navigator for Wilson/Sumner for the County Expansion Program. This position is full-time, working Monday through Friday, between 8:00 a.m. and 4:30 p.m., but flexibility is required.  The County Resource Navigator works closely with families to assist with accessing housing, transportation, childcare, and health and wellbeing supports; serves as families’ primary advocate and informational resource.

Job Responsibilities

  • Work on a one-on-one basis with families to create individual, customized plans to help overcome known barriers with gaining affordable and accessible housing, transportation, childcare, and health and wellbeing supports.
  • Create, updates, and communicates a list of available and affordable county-level housing, transportation, childcare, and wellbeing opportunities at least once per week.
  • Regularly participate in Care Coordination sessions, helping build a team of support that surrounds each family and guides them towards their self-identified goals.
  • Conduct home visits as needed.
  • Input family participation, progress, and assessments in TAEM’s data system. Uses data to make informed decisions and improve family interactions and supports.
  • Prepare marketing materials, conduct presentations, and actively makes effort to seek out and to maintain meaningful relationships with known and prospective partners.
  • Provide small group, virtual, and one-on-one programming to educate participants on opportunities.
  • Work at county-level to participate in preexisting or create new collaborative efforts to build awareness, increase funding and capacity, and leverage greater resources toward affordable housing, transportation, childcare, and health and wellbeing.
  • Maintain accurate client records and documentation in Salesforce.
  • Participate in regular team meetings and planning sessions with the team.
  • Assist other team members on an as-needed basis.



  • Master’s degree in social work or related field preferred, OR bachelor’s degree in social work or related field, with at least two years of experience working with families and young children.
  • Nonprofit experience and training in trauma-informed care, family-centered coaching, conscious discipline, and ACES preferred.

Other Skills or Requirements:

  • Strong interpersonal skills and the ability to build and maintain positive relationships with a wide range of constituents, both internal and external to TAEM.
  • Excellent verbal and written communication skills, and strong management/organizational skills.
  • Knowledge of inner-city human services needs and methods of delivery.
  • Passion for working with people, especially with young children, and can maintain a high level of confidentiality regarding sensitive information.
  • County/regional travel required.
  • Ability to exercise good judgment, courtesy, and tact in dealing with the public and staff.
  • Ability to handle confidential information with extreme professionalism.
  • Attention to detail and adherence to deadlines.
  • Ability to plan and organize work.
  • Ability to follow tasks through to completion.
  • Effective interpersonal skills including emotional intelligence, reliability, positivity, negotiation, empathy, and openness to feedback.
  • Strong written and verbal communications skills.
  • Ability to work well in a team and independently with minimal direction.
  • Basic computer proficiency in Microsoft Office suite; ability to learn databases.

Additional Information


  • Paid time off and thirteen (13) paid holidays
  • 403B plan with company match
  • Retirement plan.
  • Health insurance, vision, and dental coverage.
  • Employee Assistance Program & Wellness support
  • Voluntary benefits

How to Apply

Qualified candidates should send a resume and a cover letter detailing interest, desired salary, and available start date to:

Catholic Charities of Tennessee is an equal opportunity employer. Catholic Charities does not discriminate in regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

Satisfactory completion of a background and reference check is required.


  • Date Posted: May 5, 2023
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Working Hours: 37.5 hrs./wk.