Hear stories from the sector and get the latest crisis response resources here.

The Arc Tennessee

Community Resource Specialist II

The Arc Tennessee


Job Summary


Community Resource Specialist II provides special education technical assistance, information and referral, and training for people/students with disabilities, their families, and educators; Medicaid Waiver advocacy; and other services for people with intellectual and developmental disabilities and their families.



  • Uphold the mission, positions and values of the agency (The Arc of Tennessee)
  • Possess a general knowledge of The Arc as a national, state, and local organization
  • Comply with fiscal, legal, and agency requirements
  • Role model behaviors of trust, competence, vision, and inspiration
  • Involve others in planning and problem solving
  • Expand knowledge and skills through on-the-job, program sponsored, and outside educational opportunities
  • Seek out opportunities that expand the scope of services offered by The Arc Tennessee

Job Responsibilities

Specific Job Duties 

  • Provide information, referral, and support to assist those we serve in connecting with resources
  • Provide individual advocacy services and technical assistance as appropriate to individuals seeking support to navigate disability-related service systems including but not limited to early intervention, education, Vocational Rehabilitation; Tennessee Department of Intellectual and Developmental Disabilities (including Medicaid Waiver as well as the Katie Beckett Waiver); TennCare; Tennessee Department of Human Services; Tennessee Department of Children’s Services; Tennessee Department of Mental Health and Substance Abuse; Area Agency on Aging and Disability; and the Social Security Administration and Social Security Insurance systems; and others
  • Provide training on various disability-related topics including but not limited to special education; secondary transition; person-centered planning and supports; self-determination; self-advocacy, self-direction; conservatorship and alternatives; future planning; person-first language; navigating the adult service system; and other topics
  • Actively promote self-determination and self-advocacy for people with disabilities
  • Provide services for students referred through the Vocational Rehabilitation Pre-Employment Transition Services Program contract
  • Support the activities of the Family Engagement Project
  • Provide informational services for people referred through the Employment and Community First Choices Program contract
  • Support the activities of People First of Tennessee
  • Participate in meetings and trainings
  • Support activities of the agency including family meetings, board committees, conferences, work groups, state task forces, and others
  • Complete and maintain documentation of activities as required
  • Perform other duties as requested

Reporting and Documentation

  • Complete monthly reports
  • Complete time sheets and expense reports as required
  • Other documentation upon request



  • Bachelor’s degree (high school diploma or General Equivalency Diploma and experience may be substituted)
  • At least two years’ experience (professional or personal) working with disability systems navigation as a person with a disability, family member, or professional
  • Ability to work independently
  • Skilled in written and verbal communication
  • Team player
  • Computer use background including Microsoft Office
  • Reliable transportation

Additional Information


The Arc Tennessee offers a generous benefits package to all of its full-time employees.

How to Apply

Apply via email including cover letter and resume to Heather Henderson at hhenderson@thearctn.org.


  • Date Posted: March 19, 2021
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Other
  • Start Date: 04/15/2021
  • Salary Range: Commensurate with experience
  • Working Hours: 40 hrs/wk