Community Health Worker – Bilingual Spanish
The Community Health Worker (CHW) is responsible for helping individuals and their families to navigate and access community services, other resources, and adopt healthy behaviors. Through outreach and in the clinic, activities will promote, maintain, and improve the health of patients and their families. The CHW provides social support and advocates for individuals and community health needs, and provides services such as needs assessments, health education, outreach, assistance support and coordination to obtain needed resources, such as health care, transportation, food, housing, and employment. CHWs usually share ethnicity, language, socioeconomic status, and/or life experiences with the community members they serve. The community members served are Black or African American, Hispanic or Latinos and Immigrant and Refugee communities in North or South/Southeast Nashville. Training and CHW certification will be provided upon employment.
- Attend and complete required trainings.
- Work collaboratively and effectively within a clinical team, including providing input for quality improvement efforts to increase access to services and improve quality of care. Meet with clients/patients and establish positive, supportive relationships and provide feedback.
- Serve as a liaison and advocate between patients, providers, staff, and the community by facilitating communication and coordinating services.
- Conduct clients/patients’ health and needs assessments and maintain the assessment data.
- Refer clients to clinics, community resources and other agencies to meet the client’s identified needs and follow-up referrals to completion.
- Assist clients/patients in completing forms/applications, scheduling appointments required to receive needed services or community resource.
- Act as a health coach for clients/patients to achieve desired health behaviors.
- Empower individuals regarding advocacy on behalf of themselves and their community through outreach and prevention.
- Advocate for clients/patients to ensure health care compliance.
- Facilitate clients/patients’ transportation to services and help address other barriers to services.
- Provide support and coaching by motivating and encouraging people to obtain care and services.
- Provide one-on-one education on diseases and encourage clients/patients to adopt self-management skills.
- Assist individuals with self-management of chronic health conditions and medication adherence.
- Provide basic screening tests.
- Teach clients/patients how to use personal protection equipment and other basic healthcare practices.
- Assist with health screenings or testing in the community.
- Follow all safety protocols, including maintaining patients’ Protected Health Information.
- Fulfill other duties, as assigned.
This position involves working in the community, including travel to community sites for events or meetings. This position also generally functions within a health care setting with frequent time spent on the computer, or interacting with clients, patients, families, and other health care team members via telephone, electronically, or face-to-face.
- Must have transportation and an unrestricted driver’s license.
- Must have knowledge of community resources and experience working with people who have a variety of backgrounds and economic status.
- May have lived in or have professional experience working with the communities served.
- Bilingual in English and Spanish to serve Hispanic or Latino communities OR bilingual in English and Arabic to serve Immigrant and Refugee communities.
- Familiar with using software programs on a tablet or computer.
- Familiar with using a smart phone.
QUALITIES, KNOWLEDGE, SKILLS, OR ABILITIES
- Have trust and experience with the community served including knowledge and feel connected to the community by having shared experiences and a desire to help the community.
- Comfortable with basic addition, subtraction, and numeracy skills.
- Able to work a flexible schedule to accommodate the client or patient.
- Self-motivated and task-oriented.
- Able to develop and maintain strong professional community relationships.
- Be comfortable and non-judgmental when working with patients
- Be responsible, dependable, and trustworthy
- Have strong skills in organizing and performing multiple tasks.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Must be able to hear individuals on the phone and those who are served in person and speak clearly to communicate information to clients or staff. Must be able to have vision, which is adequate to read memos, a computer screen, registration forms and other clinic documents. Stationary standing, walking, sitting, repetitive use of hands and arms. Lifting/carrying 10 lbs. or more from time to time to move or transport supplies, computer equipment, etc.
Siloam offers a full benefits package including medical/dental/vision insurance, life and long-term disability coverage, paid-time off, and participation in a retirement plan after one year of employment.
How to Apply
Please visit our website at siloamhealth.org/careers to find the link to apply. While there, browse to learn more about our Christian faith-based primary care clinic, our mission, and our core values.
- Date Posted: June 16, 2022
- Type: Full-Time
- Job Function: Other
- Service Area: Health (Physical, Mental)
- Salary Range: $16.00-$19.00 per hour
- Working Hours: 40 hours per week