Community Health Program Manager  

Siloam Health

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Job Summary

Employment status            Full Time, Exempt

Hours per week               40 (with occasional nights and weekends)

Reports to                       Chief Community Health Officer (CCHO)

Job Purpose

The primary objective of the Community Health Program Manager is to provide daily oversight of operations, organization, and support of Community Health programs. Strong organization strategies, tech-savvy and people skills to coordinate program activities and analyze data.

Job Responsibilities

Primary Duties and Responsibilities

• Assist with the organization, communication, and administration of community health programs and projects at Siloam, including projects tied to partner organizations
• Support future growth, adaptation, and scaling of community health programs, such as Community Health Worker programs, Nashville Neighbors and/or Metro Public Health Department partnership programs
• Provide day-to-day oversight on program operations, including responding to problems or barriers and problem solving, coordinating activities with program leadership, and implementing identified program priorities
• Collect, manage, and analyze health system and program data to identify patients for enrollment in community health programs and, when relevant, directly enroll participants
• Lead program data collection, troubleshooting, reporting, and training in REDCap
• Produce reports and use data to advise program leadership in driving results
• Organize, coordinate scheduling, and assist in leading regular trainings, meetings, and project calendar with team, community partners, and/or volunteers
• Collect and disseminate resources and information across teams and organizations

Organizational Support

• Implement administrative processes to optimize continual improvement
• Participate in and lead, when needed, weekly team meetings and strategic planning sessions
• Assist program leadership in administrative activities including assistance with CHW recruitment, hiring and training; grant reporting; and program evaluation
• Ensure that program activities operate within the policies and procedures of the organization
• Liaise across departments to coordinate effective and efficient program delivery
• Other duties as reasonably assigned

Qualifications

Education and Experience

• A bachelor’s degree is necessary
• A master’s degree in public health is strongly preferred
• Familiarity with and experience in the following fields are strongly preferred: nonprofit, social sector or social impact fields; cross-cultural experience, particularly with immigrant and refugee populations; and Community Health Workers

Qualifications

• Passionate about Christian ministry to the underserved and in full agreement with Siloam’s mission and core values
• Excellent computer skills in Microsoft Office; statistical analysis skills a plus
• Proficient in REDCap software
• Adherence to OSHA as well as confidentiality requirements
• Ability to communicate effectively with persons from different cultural, linguistic and religious backgrounds
• Bilingual skills a plus
• Superior time management and organizational skills, including the ability to multitask with ease
• Able to meet deadlines and remain calm under pressure
• Works well with a wide variety of people, including all staff and partner organizations
• Comfortable giving direction to others, asking questions and managing up
• Excellent verbal and written communication skills
• Able to manage projects independently and juggle multiple projects simultaneously

Additional Information

Benefits

How to Apply

Please visit our website at www.siloamhealth.org/careers to find the application link.  While there, browse to learn more about our core values and mission “to share the love of Christ by serving those in need through health care.”

Details

• Date Posted: May 27, 2021
• Type: Full-Time
• Job Function: Administrative
• Service Area: Health (Physical, Mental)
• Salary Range: 40-45k/year