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United Way of Greater Nashville

Community Coordinator

United Way of Greater Nashville


Job Summary

Position Summary:  The Community Coordinator contributes to the efforts of United Way of Greater Nashville (UWGN) by providing leadership, coalition building, professional development, administrative support, meeting planning, family focused event planning, and special project facilitation for The Family Collective, specifically in Cheatham, Robertson, and Williamson Counties.  This position is keenly aware of program operations and assists in ensuring day-to-day operations are running smoothly in order to allow program objectives to be met.  In addition, this position is responsible for coordinating resources necessary for successful internal and external meetings that strengthen partner and client relationships.

Job Responsibilities

Essential Functions: The following are indicative of the essential functions required to perform this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.


Program Leadership

  • Evaluates, develops, and supports leadership of system level work that aligns with the Tennessee Department of Human Services four (4) core components of the Two-Generation Approach
  • Manages and supports team members in order to ensure the team has knowledge and resources needed to achieve departmental goals.
  • Works collaboratively with supervisor to oversee the financial budget for The Family Collective in Cheatham, Robertson, and Williamson Counties to help insure the financial stability of the initiative and organization
  • Supports workplace engagement and marketing to communicate The Family Collective impact to the community in order to achieve communication that leads to the acts of volunteering, advocating and giving.
  • Identify and helps secure grant funding in support of The Family Collective
  • Researches Two-Generation Approach and Case Management models to ensure processes and program delivery are aligned with evidence-based programming and best practices
  • Work with partners to encourage best practices in program delivery, evaluation, and reporting
  • Works in collaboration with Associate Directors to support staff training on multiple data platforms
  • Works in collaboration with Associate Directors to inform design and data points captured in reporting dashboards
  • Analyzes, identifies, and develops strategies to grow the Two-Generation work in Middle Tennessee and position United Way as a leader in this space
  • Develops and maintains collaborative partnerships across Middle TN and Nashville with the purpose of gaining the necessary resources for program growth
  • Identifies, creates, and implements short and long term goals and objectives with the aim of achieving successful outcomes

Partnership, Network, and Professional Development

  • Creates partnerships that increase resources, knowledge, and revenue within the two-gen arena that positions UWGN’s health initiatives to increase its presence and impact in the community.
  • Builds relationships with key stakeholders including local and state government, local leaders, and non-profit service providers to foster collaborative efforts and strengthen community initiatives.
  • Represent UWGN’s health interests at community leadership tables including local, state, and public or private convening in order to share UWGN’s mission and position for partnership.
  • Stays abreast of current trends, initiatives and best practices in two-gen field.


Administrative Support:

  • Ensures efficient inter-program and partner communication by distributing information in a timely manner, allowing for team members to be aware of progress in programs, projects, and procedures
  • Assists in processing of expense reports, purchase orders, and check requests to determine if programmatic spending is within budget
  • Assists in processing of partner invoices to allow for timely submission and reimbursement of partners
  • Works with TFC Administrative Assistant in the purchasing of office supplies to ensure team members have the resources and tools necessary to perform their responsibilities
  • Assists in the preparation of partnership agreements between UWGN and its program partners to ensure both parties are aware of the criteria within the partnership
  • Assists in the maintenance of program related databases to be used as a tracking tool for effective outcome reporting and evaluation
  • Keenly aware of program and assists in ensuring day-to-day functions are running smoothly to allow objectives to be met

Meeting Planning:

  • Prepares agendas and makes arrangements for available resources and materials needed in order to facilitate a successful meeting
  • Coordinates services for events such as accommodations, facilities, and catering in order to provide a hospitable environment
  • Evaluates and selects vendors to provide services according to grant requirements in order to ensure meeting objectives are met
  • Prepares all necessary materials to allow for communication before, during and after meetings
  • Handles all meeting information requests and follows-up to ensure effective communication with all parties involved
  • Welcomes guests and answers or directs inquiries to create a hospitable environment
  • Records meeting minutes to create an accurate account of the meeting, to record decisions made, and assigned actions

Family Focused Event Planning:

  • Works with team to organize and coordinate family focused events allowing for families to connect and build stronger bonds
  • Prepares all necessary materials for family focused events in order to ensure event objectives are met
  • Coordinates catering, vendor and other resource needs necessary for an engaging and inviting event for families
  • Ensures budget availability and billing requirements to ensure grant budget allowances are not exceeded

Special Projects:

  • Assist with facilitation of special projects
  • Assist in coordination and facilitation of special programming, professional development or other similar activities (i.e.: case management certification) that will enhance programming and increase competencies with partners and/or families in the program
  • Support all registration needs of special projects to ensure an accurate record of attendance and measure relevance to the program



  • Education:
    • Bachelor’s Degree in Social Work, Psychology or a related field; Masters’ preferred, or
    • Associates Degree in a business-related field
  • Experience:
    • Administrative Support: 1 year
    • Event Planning and/or Project Management:
    • Non-profit program development and management
    • Experience using client-level data tracking platforms and software
  • Skills:
    • Supervisory experience
    • Staff management
    • Strong written, verbal, and technological communication
    • Relationship cultivation and management
    • Understanding metrics and evaluation
    • Grant research and writing
    • Proficiency with all Microsoft Office products
    • Basic computing skills
  • Knowledge
    • Serving vulnerable communities
    • Two-Generation Approach
  • Miscellaneous
    • Valid Driver’s License and Proof of Insurance

Additional Information


United Way of Greater Nashville offers a competitive benefits package.

How to Apply

Please apply at the below link:


  • Date Posted: September 4, 2020
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Community Development
  • Start Date: 10/01/2020
  • Working Hours: 40 hrs/wk; M-F, 8:00 am - 4:30 pm