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United Way of Greater Nashville

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Community Coordinator, The Family Collective

United Way of Greater Nashville


Job Summary

Position Summary:  The Community Coordinator  contributes to the efforts of United Way of Greater Nashville by providing project management support, marketing and communication support, meeting planning tasks, and special projects for The Family Collective (TFC). This position will ensure that, as a team, TFC leads with transparency and proficiency. This position is keenly aware of project management, marketing and communication, and operations to ensure that the work of TFC meets the established goals and strategies. In addition, this position is responsible for coordinating resources necessary for successful internal and external meetings that initiate deeper partner and client relationships.

Job Responsibilities

Essential Functions: The following are indicative of the essential functions required to perform this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.


Project Management

  • Coordinate internal resources to complete TFC projects
  • Ensures efficient inter-departmental communication by distributing information allowing for team members to be aware of progress in programs, projects, and departmental procedures
  • Develop project plans to be shared with TFC staff and partners
  • Submits TFC expense reports, purchase orders, and check requests
  • Purchases office supplies to ensure team members have the resources and tools necessary to perform their responsibilities
  • Assist, as needed, in preparing confidential contract agreements between UWGN’s The Family Collective and its funded agencies to ensure both parties are aware of the criteria within the partnership
  • Keenly aware of departmental & TFC operations and assists in ensuring day-to-day  functions are running smoothly in order to allow objectives to be met
  • Can assist in data entry to various platforms depending on the need of The Family Collective.
  • Will assist TFC staff in researching various topics depending on the need of the collective.
  • Assists in creation and distribution of TFC monthly newsletter
  • Maintains identified platform for sharing information between all TFC partners (EX: updated documents that agencies need, updated contact list for all TFC staff, TFC county wide calendars, etc)
  • Provides project management support for TFC including updating project tasks and providing direct assistance to ensure timely project execution
  • The following duties will be done in coordination with TFC team, partners and the UWGN marketing department:
    • Developing communications materials as TFC evolves, potentially including summary documents, brochures, FAQs, and other items;
    • Developing web and social media strategy;
    • Compiling and maintaining stories to shape a public narrative regarding the work of TFC

Meeting Planning

  • Prepares agendas and makes arrangements for available resources and materials needed in order to facilitate the accomplishment of the objectives of the meetings
  • Assists in planning and coordinating TFC events such as monthly meetings, quarterly TFC All Staffs, and TFC yearly conference.
  • Coordinates services for events such as accommodations, facilities, and catering in order to provide a hospitable environment.  Evaluates and selects vendors to provide services according to department, TFC, and grant requirements in order to ensure meeting objects are met.
  • Prepares all necessary materials to allow for communication before and during meetings
  • Handles all meeting information requests and follows-up to ensure effective communication with all parties involved
  • Welcomes guests and answers or directs inquiries to create a hospitable environment
  • Records meeting minutes to create an accurate account of the meeting, to record decisions made, and assigned actions



  • Education:
    • Bachelors Degree in a communications or business-related field
  • Experience:
    • Project Management: 1 year
    • Administrative office support: 3 years
    • Executive Assistant: 2 years
    • Meeting planning: 1 year
  • Skills:
  • Basic computing and data management skills
  • Proficiency with Microsoft Office products, especially Outlook, Word, Excel, and PowerPoint
  • Basic knowledge of Adobe
  • Written and verbal communication


  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteering, advocating, and giving as well as encourage client participation in the areas of Education, Financial Stability, and Health programs.   This is in order to create a community where individuals, families and neighborhoods thrive. 
  • Relationship Management: Builds relationships with all TFC staff. external funders, corporate partners, individual donors, community members, vendors, and organization stakeholders in efforts to grow and sustain funding; demonstrates credibility in all interactions and demonstrates the ability to effectively build a network of contacts
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it and to prevent extra work from being performed because of lack of departmental communication
  • Outcome Motivated: Creates and maintains high performance standards that fulfill The Family Collective administrative needs so that The Family Collective can focus on activities that lead to the acts of volunteering, advocating, and giving as well as client participation in the areas of Education, Financial Stability, and Health programs
  • Brand Advocate: Conducts oneself in a manner that promotes integrity, trust, and strong ethics, in order to protect the reputation and results of UWGN.
  • Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas; ensures all information is concise, complete, and accurate; follows detailed procedures; organizes, monitors, and maintains all system processes carefully
  • Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management and setting priorities
  • Problem Solving/Critical Thinking: Differentiates between when supervisory input is needed and when it is not; identifies opportunities and develops plans to execute; Identifies problems, gathers facts and appropriate resources to resolve issues
  • Teamwork:  Works cooperatively and collaboratively with others to achieve collective goal; shows commitment to the teams’ purpose and goals by providing members critical information that helps drive success; works effectively with different personalities across a variety of social and professional situations

Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 10 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a majority of time seated; working at a desk in front of a computer monitor.  Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Additional Information


United Way of Greater Nashville has competitive pay and benefits.

How to Apply

Please apply at:  https://www.unitedwaygreaternashville.org/careers/


  • Date Posted: November 18, 2020
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Community Development
  • Start Date: 12/02/2020
  • Working Hours: 40 hrs/wk; M-F, 8:00am - 4:30pm