Rural Health Association of TN

Community Compass Liaison – Middle TN

Rural Health Association of TN

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Job Summary

Position Overview: The Community Compass Liaison (CCL) is responsible for building relationships with community-based organizations (CBOs) with the goal of recruiting, training, and retaining organizations to adopt Tennessee Community Compass (TCC) a “closed-loop referral system.” The position involves developing outreach plans/lists, recruitment via phone calls, emails, and visits, and delivering training and technical assistance as needed to increase the adoption of TCC. The position reports to the Community Compass Manager and/or the Director of Membership.

Job Responsibilities

Responsibilities and Duties:

• Develop outreach and recruitment plans aimed at recruiting priority organizations to adopt the Tennessee Community Compass platform.

• Conduct recruitment activities including list building, cold calls, emailing, and visits as necessary to meet recruitment and adoption goals.

• Establish and grow deep, sustainable relationships with RHA members and CBOs in assigned regional area, with the goal of increasing nonprofit usage of TCC tools.

• Train RHA Members and other CBOS on how to use TCC’s suite of tools to streamline their work, connect to each other, and support a shared population.

• Advocate for the ongoing needs of members and partners through gathering feedback and understanding of community needs, challenges, and proposed solutions.

• Support organizations with technical assistance needs, responding in a timely manner, and working cross functionally to implement solutions.

• Support ongoing data collection, evaluation, and quality improvement goals related to the CBO outreach, recruitment, training, and adoption.

• Become Mental Health First-Aid Instructor certified to provide a value-add to members and community partners.

• Work cross functionally with other RHA staff to support all programs and organizational goals as identified by RHA strategic plan and contracts.

• Maintain a deep understanding of all programs and opportunities to share and promote.

• Prepare monthly reports that capture number of partner meetings, trainings, technical assistance services provided, and other outcomes relevant to the project.

• Maintain compliance status with relevant state and federal agencies.

• Attend relevant meetings and professional development workshops.

• Assist with other projects as assigned.

Qualifications

Qualifications:

• Bachelors with 3-5 years of relevant experience or 5 or more years’ experience working with nonprofits/community based programs. Willingness to complete additional training.

Required Skills

• Excellent verbal and written communication skills.

• Excellent interpersonal, negotiation, and conflict resolution skills.

• Excellent organizational skills and attention to detail.

• Excellent time management skills with a proven ability to meet deadlines.

• Strong analytical and problem-solving skills.

• Ability to prioritize tasks and to delegate them when appropriate.

• Ability to act with integrity, professionalism, and confidentiality.

• Ability to work collaboratively and effectively with the Director of Membership and other RHA staff.

• Proficient with Microsoft Office Suite or related software

Preferred Skills:

• Certificate in Community Health Worker

• Experience making cold calls

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 15 pounds at times.

• Must be able to travel to other offices and off-sites as needed.

Additional Information

Benefits

• Starting salary range is $45,000 – $55,000 depending on qualifications

• Generous paid time off policies

• 100% employee health insurance benefit option, Teladoc subscription

• $50/month home office stipend, travel reimbursement (does not include travel to office)

• Professional development opportunities.

How to Apply

Additional Information:

• Hybrid position – 2 days/week in office (Tullahoma)

• 37.5-hour work week, Monday – Friday, option to start/end day one hour early/later.

• Must provide 2-3 professional references

Interested candidates should send cover letter and resume to info@tnruralhealth.org with the subject line “Community Compass Liaison – Middle Tennessee”.

Details

  • Date Posted: December 13, 2024
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Community Development
  • Salary Range: 45,000-55,000