Rescue 1 Global
Clinical Operations Director
Rescue 1 Global
Job Summary
About Rescue 1 Global
Rescue 1 Global is a 21st century abolitionist movement and ministry combating slavery and human trafficking on a global scale by educating and mobilizing communities toward the prevention, rescue, and holistic restoration of the vulnerable and victimized. We provide education, many types of therapy, and safe residential services to trafficking survivors.
Position
Clinical Operations Director at Grace Oasis Nashville
Reports To
VP of Restoration
Hours
Generally 8:30 AM – 4:30 PM, Monday – Friday, onsite.
This position is responsible for individual care planning of all R1G clients, and daily operations of Grace Oasis residential facilities.
1. Providing primary client care by assessing needs of clients at Grace Oasis; developing, implementing, monitoring, and evaluating individual care plans and progress; facilitating interdisciplinary approaches to therapy including but not limited to: TBRI, CBT, EMDR, art, group, equine, play, addiction recovery, music, and other evidence based methods; and creating and maintaining an overall therapeutic milieu at Grace Oasis. Please see a more detailed job description attached.
2. Providing primary direction and operation of Grace Oasis, our residential program, by offering daily guidance and operational support to the staff and clients onsite; ensuring compliance with licensure requirements; and creating and developing resources and services to support the program goals.
Job Responsibilities
Counselor/Therapist Responsibilities:
Accomplishes clients’ care by assessing treatment needs in both mental and spiritual areas; by developing, monitoring, and evaluating therapy plans and progress; facilitating interdisciplinary approaches to therapy including but not limited to: TBRI, CBT, EMDR, art, group, equine, play, addiction recovery, music, and other evidence based methods.
The duties shall include, but not limited to the following:
● Process program applications and communicate with referring agencies.
● Client Intake Process:
○ Conduct an initial mental health screening and interview with potential residents to make an informed decision to accept or decline an applicant in coordination with VP of Restoration, Care Coordinator, and house staff.
○ Facilitate the intake process from screening to admission.
○ Facilitate Initial Psychological Assessment for each resident within 72 hours of admission, in accordance with TNDMHSAS guidelines.
○ Coordinate referrals for clients that do not meet Grace Oasis admissions criteria.
○ Track Inquiries, intakes, and referrals for data collection that informs strategic planning. ● Therapeutic Treatment:
○ Develop a treatment plan for each resident, and refer clients to psychologists, psychiatrist, and any additional outside mental health services if needed.
○ Provide regular one on one private therapy for individual residents.
○ Facilitate psychoeducational groups in coordination with education coordinator.
○ Examine issues including exploitation, sexual abuse, substance abuse, bullying, anger management, depression, relationships, LGBTQ issues, self-image, stress and suicide ○ Work with families, caregivers, educators, employers who are directly involved with clients’ by keeping them updated on client progress and providing resources for
○ Help clients define therapeutic goals, plan action, and gain insight, along with care coordinator.
● Assist Grace Oasis staff and volunteers in creating a therapeutic environment for residents that provides an opportunity for respect, unity, safety, and honesty.
● Serve as the licensed therapist on record, and be available for consultation to staff as needed.
● Maintain and manage therapeutic case notes with special attention to confidentiality.
● Develop therapy exit plans and discharge summaries as needed.
● Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
● Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Residential Program Administrator
Meetings & Management:
Planning, Organizing, Reviewing Work, and Budgeting – Meet with Executive Director and VP of Restoration once per quarter to evaluate program success, review residential staff goals and performance, modify any work procedures, review residential budget, and set priorities for continued effective service delivery.
● Monitor R1G Grace Oasis expense budget and submit Grace Oasis Expense Reports by the 5th of the month.
● Once per quarter – Check in with all contracted service providers along with Care Coordinator for the residents to ensure effective service delivery. Document notes inside Cap60 for future development and follow up.
● Seek to understand and Implement the recommendations made by VP of Restoration, HR or executive team in order to follow TNDCS and TNDMHSAS licensing guidelines and best practices.
● Submit expense report no later than the 5th of each month to the Executive Director and Accounting Manager.
● Attend monthly and weekly team meetings.
Staff:
● Training- Receive 24 hours of continuing education per year as mandated by TNDCS and TNDMHSAS.
● Ensure house staff in compliance with state requirements of 24 hours or more of continued education per year. Work with VP of Restoration and HR to ensure training standards are being followed and reported.
● Supervision -Weekly one on one meetings with each house staff member to ensure their needs are being met and job duties are being performed.
● Develop yearly SMART goals and job performance reviews for R1G Grace Oasis staff with VP of Restoration.
● Develop protocol along with the team and then implement processes and support staff in managing discipline and rewards as needed, following protocol.
● Setting Work Standards – Ensure residential staff are following the standards outlined by the State which include:
o Inspecting residential, volunteer, and intern files regularly.
o R1G and GO P&P Manual is being followed
o Incident Reports are properly written and submitted
o Report any necessary changes to the Exec team and then to the State
o Assist with State Inspections
● Provide oversight to ensure house staff and clients understand and maintain a trauma informed environment at Grace Oasis.
● Oversee schedule for Grace Oasis programming, as well as scheduling the staff and volunteers to ensure program success.
Client:
● Attend meetings with care coordinator, attorney, law enforcement, and court hearings with residents as needed.
● Attend Family Care Team Meetings as needed.
● Once per month – Meet with each resident, along with the Care Coordinator, House Manager, and Education Coordinator to develop and review monthly case management, goals, and individualized treatment plans.
● Residential Assessments: Maintain Residential Assessment Log with Pre, Post, 30 day, 90 day, and one year after treatment and report metrics to Grant Compliance coordinator.
House:
● Once per month – Conduct and record all emergency drills and inspection and document all drills and inspections.
● Develop a regular maintenance checklist and facilitate maintenance needs for the house along with residential staff and work with volunteers and partner companies to accomplish the task needed for repairs. (Report major maintenance issues as soon as discovered to the Executive team and they will help with a solution)
Additional Needs:
● A close, living, active relationship with the Lord Jesus Christ evidenced by the Fruits of the Spirit, as given in Galatians 5:22: “Love, Joy, Peace, Patience, Kindness, Goodness, Faithfulness, Gentleness, and Self-Control”.
● The ability to prayerfully consider decisions and lean heavily on guidance from the Holy Spirit.
● The ability to tolerate conflict and effectively manage it with clients and co-workers.
● An understanding and commitment to confidentiality.
● Commitment to ongoing understanding our population, their trauma, and always keeping a non-judgmental attitude.
● The desire to always do what is best for the clients and the ministry without seeking personal gain.
● Administrative skills (typing, emailing, answering phones, using a printer).
● Leadership skills with the ability to respect and commit to the vision of the organization and it’s leadership to fulfill the outlined strategy.
● Flexibility and adaptability which is vital for the fast-paced, dynamic nature of the ministry.
● The ability to be a good manager of time, resources, and responsibilities, in an environment that will likely require initiative and self-direction.
● Commitment to employee wellness – to asking for help, naming needs, and practicing self-care in order to avoid burnout, secondary trauma, or compromising client care.
Qualifications
Counselor/Therapy – Minimum Education and Experience – A minimum of Bachelor’s degree in Counseling or Psychology related field, along with at least 2 years of therapy experience. Prefer a Masters degree in counseling with 5 years experience working with victims of complex trauma, at-risk or troubled teen girls and previous residential program experience.
Program Admin – Minimum Education and Experience – A BS degree in Social Work or Public Administration and four years of experience in a human services field including two years in a supervisory or managerial capacity; or graduation from a four-year college or university and six years of experience in human services field including three years in a supervisory or managerial capacity; or an equivalent combination of education and experience.
Additional Information
Benefits
Day staff receives one week off every 4 months.
How to Apply
Please fill out the application here: https://forms.gle/yTJcbqGcTNffRHcEA
Details
- Date Posted: October 13, 2021
- Type: Full-Time
- Job Function: Programs and Service Delivery
- Service Area: Children / Youth
- Start Date: 10/25/2021
- Salary Range: Dependent upon experience.
- Working Hours: Generally 8:30 AM - 4:30 PM, Monday - Friday, onsite.