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High Hopes Development Center

Clinic Office Manager

High Hopes Development Center

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Job Summary

The Office Manager works closely with the office staff and the Director of Clinical services to support the therapy team and supervise/coordinate daily non-clinical functioning of the department.

Job Responsibilities

  • Supervise and coordinate office staff, including receptionists and clinical administrative assistants
  • Maintain staff records and complete an annual audit
  • Coordinate new employee HR paperwork, computer access, and background checks, and therapist credentialing
  • Serve as a point person for the clinic with ImageQuest (IT), HQ (Billing), and Raintree (EMR)
  • Liaison between therapists and office staff to identify and problem solve inefficiencies or dysfunctions
  • Facilitate and coordinate with facilities personnel regarding cleaning, maintenance, and repairs
  • Assist in maintaining compliance with current healthcare regulations, medical laws, and high ethical standards
  • Maintain therapy tools inventory and order more as needed
  • Order therapy equipment and supplies
  • Monitor clinic volunteers
  • Coordinate schedule for clinic room usage for purposes other than High Hopes therapies
  • Generate demographic reports from Raintree for practice management monitoring and grant purposes
  • Generate and organize weekly and monthly reports that will assist the Director of Clinical Services monitor the efficiency and financial health of the clinic
  • Assist with development, revisions, and implementation of clinic policies and procedures
  • Develop and conduct training for High Hopes employees as needed
  • Assist the Director of Clinical Services with annual HIPAA audits, HIPAA policies and procedures revisions and implementation of HIPAA policies and procedures

 

Qualifications

  • BA/BS in Healthcare Administration, Business, or relevant field

Additional Information

Benefits

The Clinic at High Hopes Development Center is a leader in the care of children with disabilities. As a non-profit we are mission driven and passionate about providing expert therapeutic services for the children and families we serve. Employees enjoy a family friendly and supportive team atmosphere in which to grow as a person, professional and/or clinician.  High Hopes was voted a 2017 Middle Tennessee Top Workplace for The Tennessean.

High Hopes employees enjoy the following benefits:

  • Paid Time Off
  • Paid Holidays
  • Health Insurance (full time)
  • Dental Insurance (full time)
  • Retirement Savings — 401k Plan
  • Supplemental Insurance
  • Vision (full time)
  • Childcare Discount at our on-site childcare/preschool

How to Apply

Send cover letter and resume to Kristin Garner, Director of Clinical Services.

kgarner@highhopesforkids.org

Details

  • Date Posted: April 5, 2022
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Children / Youth
  • Working Hours: 40 hrs/wk