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Center for Nonprofit Management

Chief Learning and Leadership Officer

Center for Nonprofit Management


Job Summary

The Center for Nonprofit Management (CNM) is recruiting for a dynamic senior leader to join the executive team. This position offers a unique opportunity for a sector leader with program and leadership experience to shape the nonprofit sector in Middle Tennessee.  


As the go to organization in Nashville, Tennessee supporting nonprofits, CNM amplifies the impact of nonprofits and their partners. We believe that thriving nonprofits are essential to creating a strong, equitable and connected community. But how can nonprofits thrive when we’re stretched thin and lacking time, dollars, and resources? At CNM, our mission is to equip organizations with the information and resources they need to make a difference. We connect nonprofits to expertise, partnerships, and tools that will enable them to focus on their mission, all day, every day. From professional development and consulting matches to special events, such as the nation’s largest nonprofits awards ceremony ‘Salute to Excellence’, we foster learning and connections –like peer-to-peer learning events for CEOs, young professionals, and affinity groups. CNM serves as a multi-faceted resource for nonprofit leadership and staff. For thirty-five years, we have worked to help nonprofits build and sustain successful business models, to strengthen their organizational capacity and increase their impact. 


The Need 

Chief Learning and Leadership Officer (CLLO) aligns learning strategy with business strategy, drives leadership development and organization-wide change efforts and drives the organizational learning and development model. At CNM, the CLLO serves as a C-suite executive with clear stewardship over guiding the direction of learning and leadership strategies for the members of CNM and within the nonprofit community at large. It is important for the overall mission of CNM that the CLLO drive a comprehensive learning and leadership development strategy in response to the needs of the nonprofit sector, while overseeing earned revenue strategies that are central to CNM’s business model. Ultimately, the CLLO at CNM plays a major role in creating and sustaining a learning culture internally and externally. 


The Position 

Leads initiatives on behalf of CNM to advance the overall goals and outcomes of the organization as it relates to the CNM strategic plan. Oversees the Learning and Leadership team including Education, Consulting, Community Impact and Equity Initiatives. Actively promotes leading edge content in all CNM programs and ensures connectivity and alignment across the program areas. Assesses organizational and member needs and develops/implements reporting processes to identify opportunities and challenges and designs learning and leadership strategies with each program team that best serves the membership. Works closely with Chief Partnership and Development Officer to drive contributed and earned revenue. Provides leadership in evaluating all CNM program success. Develops and oversees learning and leadership department budget. Leads CNM strategy on thought leadership opportunities and advocacy efforts. 


This position reports to the President & CEO of CNM and serves as an Executive Leadership Team member. 

Job Responsibilities



Thought Leadership Strategy, Advocacy, and Sector Advancement (25%) 

  • Leads large-scale CNM strategic projects that advance overall mission of the nonprofit sector including, but not limited to project management, economic impact study, asset mapping, white papers, op-ed pieces etc. 
  • Serves as staff liaison to board Program Committee. 
  • Leads advocacy initiatives for CNM including serving as liaison to CNM legislative consultant, advising communications team which legislation and policy updates to share with members.  
  • Stays abreast of the nonprofit sector and learning/knowledge management trends through relevant webinars, books, articles, blogs, and other sources. 
  • Participates in professional groups that will be strategic to the organizational work/mission. 
  • Participates in and positions CNM as the representative of the nonprofit sector in citywide initiatives. 


Internal Leadership (65%) 

  • Oversees successful business outcomes for the Consulting function 
  • Supervises Senior Consulting Manager to refine the CNM Consulting Program to assure that it fits the CNM mission, delivers superb service and enhances the bottom line. 
  • Serves as the support for relationship management of CNM consultants and facilitators, funders, and greater network. 
  • Oversees successful business outcomes for the Education function 
  • Supervises Education Manager to assure that the educational offerings fit the needs of the nonprofit community and the membership of CNM. 
  • Serves as the support for relationship management of CNM consultants and facilitators, funders, and greater network. 
  • Provides strategic leadership, guides, and supports the Education team. Ensures education offerings and efforts align with strategic priorities and meet organizational targets. 
  • Oversees successful business outcomes for the Community Impact and Equity Initiatives function 
  • Supervises Director of Community Impact and Equity Initiatives 
  • Guides and supports the Director to ensure strategic priorities and funded projects meet objectives 
  • Advances CNM as a leader in nonprofit collaboration and equity efforts. 
  • Supervises Learning and Leadership Coordinator 
  • Ensures that data is collected and reported to support the strategic goals, programs, and initiatives of the Learning and Leadership Department 
  • Oversees implementation of organization wide standardized processes and project management tools 
  • Guides and supports the contract writing, tracking, and management process 


Additional Responsibilities (10%) 

  • Participates as a member of the Executive Leadership Team supporting the overall success of the organization and alignment of activities to strategic priorities. 
  • Attends leadership and all-staff meetings and participates at CNM events. 



Education and Experience 

The most competitive candidates will possess: 

  • Bachelor’s degree in related field required (Public Policy, Nonprofit Management, Political Science, Public Administration, Sociology). Master’s Degree in related field (preferred).  
  • A minimum of 10+ years of program management experience, nonprofit leadership experience, and/or public sector experience or commensurate experience with demonstrated track record. 


Physical Demands/Work Environment 

  • Must be able to sit/stand for 8 hours. 
  • Walking, bending, light lifting up to 20 lbs. 
  • Office environment. 


Knowledge, Skills, Abilities, and Competencies 

The most competitive candidates will demonstrate: 


Knowledge: Well versed on sources for nonprofit intelligence, understanding of how nonprofit function and the Nashville sector landscape, nonprofit program familiarity, solid base of understanding equity, community landscape with the different sectors (public, private, social), different audiences, research principles, local and state policy, current events, closely relates and works with marketing team, a passion for and understanding of all facets of the nonprofit sector. 


Skills: emotional intelligence, sales principles, research analytics, data interpretation, wide range of stakeholder relationships, synthesize data, strong written and oral communication skills, persuasion, resiliency, commanding presence, persuasion, creative problem-solving skills and the ability to think outside the box, proven leadership skills in building strong relationships with, coaching and motivating, various types of people including a large team of consultants, strong marketing, communication, and public relations skills, and exceptional interpersonal, public speaking and presentation skills. 


Abilities: mission driven, curate, source, and vet information, collaborate, forward thinking, demonstrate confidence in communicating information, reach diverse audiences, navigating and prioritizing the industry pressures and issues, professional maturity, design and develop strategic initiatives, ability to lead and mentor team members to improve their performance, excellent client-service orientation and follow-through, . 


Competencies: relationship management, coaching, problem solving, presentation skills, business acumen, composure, integrity and trust, innovation management, work life balance, intellectual horsepower, timely decision making, planning, standing alone, political savvy, dealing with paradox, managing vision and purpose, managing diversity. 


Additional Information


Compensation and Benefits 

This position will report to the President and CEO of CNM. The salary range is $85,000 – $90,000 and will be commensurate with experience and qualifications.  The FLSA status is full time and exempt. Additionally, CNM offers a competitive benefits package that includes health, dental, vision, disability insurance and matched retirement planning options.   

How to Apply

To apply for the position, please submit a resume and a letter of interest to Phone calls will not be accepted.  


  • Date Posted: November 5, 2021
  • Type: Full-Time
  • Job Function: Executive Leadership
  • Service Area: Education
  • Salary Range: $85,000-$90,000
  • Working Hours: Monday - Friday, 8AM to 4:30PM