Congratulations to the 2021 Salute to Excellence finalists!

Dismas Inc.

Case Manager

Dismas Inc.


Job Summary

Working from the Nashville office and reporting to the VP of Programs, Dismas House seeks a full-time Case Manager who must have experience working with persons with substance use disorders to join a team of other case managers who handle all aspects of resident care. This person has experience or a passion for working with justice involved persons and/or experience working with co-occurring mental health diagnoses. The ideal candidate is licensed as a substance abuse counselor (LADAC) or is certified as a peer recovery specialist. In addition to working closely with the VP of Programs, case manager’s work closely with the admissions manager and program coordinator and are responsible for reporting to and communicating with the care team about resident progress. They must have flexibility with work hours including the ability to work some evenings and weekend hours as needed and must have a valid driver’s license and a reliable car. We would like to fill this position by July 20, 2021.

Job Responsibilities

  • Meet weekly with clients to assist them in establishing goals; discussing progress on these reentry goals; development of life skills; and provide supportive environment for the discussion of life issues, including in part housing entitlements, employment, counseling, substance abuse programs, education and parenting skills.
  • Meet weekly with who are at higher risk for relapse for substance abuse counseling, assist in creating relapse prevention plans and ensure these are being followed.
  • Maintain an open line of communication with the admissions manager about new arrivals and upcoming intakes.
  • Assess resident needs and prepare re-entry plans ensuring needed services are provided to each client.
  • Work closely and communicate regularly with our mental health providers to schedule appointments, share feedback with the Dismas care team and ensure Dismas staff are supporting residents in following the clinical recommendations in their treatment plans.
  • Schedule necessary appointments in tandem with residents.
  • Conduct monthly and/or as needed resident urine tests.
  • Arrange meetings with appropriate specialists and program partners that will assist clients in securing housing, education, employment and other services.
  • Monitor and adjust resident status based on changing needs and conditions.
  • Communicate regularly with residents about residential policies and resident concerns, answering questions about their needs, goals and treatment plans.
  • Serve as main point of contact for residents which might include communication by phone, text and email outside your working hours.
  • Maintain a current list of community resources and ensure that clients receive needed services.
  • Schedule and, if necessary, escort/transport clients to outside service agencies as needed.
  • Prepare required forms and keep accurate, up-to-date documentation on all clients that is regularly inputted to our database. Including but not limited to, re-entry plans, case notes, demographics, etc.
  • Attend all mandatory trainings, workshops and meetings as required.
  • Maintain regular communication with POs about concerns and/or change of status of residents.
  • Room searches as needed.
  • Attend and escort residents on quarterly outings.
  • Hold residents accountable for consequences of infractions.
  • Performs other duties as assigned and needed.


  • Bachelor’s degree in behavioral or social sciences, or related field required. Master’s in Social Work or related field preferred.
  • Having or in process of earning Licensure in Substance Use Counseling (LADAC) or Certification as a Peer Recovery Specialist.
  • 1-3 years of related experience in social services and/or case management, preferably in a non-profit setting.
  • Strong written and verbal communication skills and a capacity to communicate effectively empathetically with a trauma-informed approach to the clients we serve.
  • Propensity to work with energy, a high degree of initiative and from a positive perspective while maintaining flexibility and attention to detail.
  • Enormous passion for and commitment to the mission of Dismas House and serving and working with justice-involved persons; an understanding of prison culture desired.
  • Strong organizational and administrative abilities, including increasing efficiencies around systems, procedures and protocols.
  • Excellent computer skills and knowledge of database programs and Windows-based operating system.
  • Comfortable going inside correctional facilities.

Additional Information


Excellent benefits package including health, dental and vision as well as 401K and HSA.

How to Apply


  • Date Posted: July 1, 2021
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Social / Human Services
  • Start Date: 07/20/2021
  • Salary Range: Dependent on Experience
  • Working Hours: 40 hours per week