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Volunteer Behavioral Health Care System

Care Coordinator

Volunteer Behavioral Health Care System


Job Summary

Volunteer Behavioral Health is now seeking a Care Coordinator in the Jackson County, Tennessee area.

Care Coordinator provides case management to adults and children focusing on strengths of individuals and families. Case management services assist individuals in gaining access to and maximizing the benefit of needed medical, social, educational and other support services. Case Management services as outlined in the TN Health Link model perform six distinct activities: Comprehensive Care Management, Care Coordination, Referral to Social Supports, Patient and Family Support, Transitional Care and Health Promotion. Case Management as a service is provided both at the office and also within the community as appropriate to the needs being addressed.

Job Responsibilities

What You’ll Do

  • Comprehensive Care Management – Initiate, complete, update, and monitor the progress of a comprehensive person-centered care plan (as needed).
  • Care Coordination – Participate in the patient’s physical health treatment plan as developed by their primary care provider as necessary. Support scheduling and reduce barriers to adherence for medical and behavioral health appointments. Proactive outreach and follow up with primary care and behavioral health providers.
  • Referral to Social Supports – Identify and facilitate access to community supports (food, shelter, clothing, employment, legal, entitlements and all other resources). Communicate patient needs to community partners. Provide information and assistance in accessing services.
  • Patient and Family Support – Provide high-touch in-person support to ensure treatment and medication adherence. Provide caregiver counseling and training. Identify resources to assist individuals and family supporters.
  • Transitional Care – Provide additional high touch support in crisis situations. Participate in the development of discharge plans for each hospitalization. Develop a systemic protocol to assure timely access to follow-up care post discharge. Establish relationships with other treatment settings. Communicate and provide education.
  • Health Promotion – Education the patient and his/her family on independent living skills with attainable increasingly aspirational goals.


What You’ll Bring

  • Bachelor’s degree in a health-related field of counseling, psychology, social work or other behavioral sciences
  • At least two-year’s experience in a behavioral health position.

Additional Information


What You’ll Receive

  • The pay for this position starts at $36,000, based on experience.
  • Comprehensive medical, dental and vision coverage
  • Paid time off, sick time, paid holidays
  • 401k after one year

How to Apply

Submit your resume to the email address


  • Date Posted: November 15, 2022
  • Type: Full-Time
  • Job Function: Clinician
  • Service Area: Health (Physical, Mental)
  • Start Date: 12/31/2022
  • Salary Range: starting 36,000/year
  • Working Hours: 40 hrs/Wk