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Nashville Children's Alliance

Bilingual Family Support Specialist

Nashville Children's Alliance


Job Summary

This position provides advocacy, crisis support, and case management services to child victims and their supportive family members.

Job Responsibilities

  1. Meet with non-offending parents when they bring their children to the NCA for a forensic interview, and provide information about the center and its services.
  2. Provide parent packets to and discuss contents with non-offending parents.
  3. Provide crisis intervention and safety planning to parents/caregivers of children presenting for services.
  4. Conduct a needs survey with the non-offending parent and identify immediate needs.
  5. Assist non-offending parents in accessing needed resources, including applying for Victims Compensation.
  6. Make appropriate referrals for therapy for their children, and manage the clinical waiting list.
  7. Provide on-going support to non-offending parents/caregivers through the investigative and healing process.
  8. Maintain documentation of all client and agency contact. Track cases and enter information into the case tracking system until final adjudication and/or closed to services.
  9. Communicate with other professionals involved with the client/case as necessary and appropriate.
  10. Attend Child Protective Investigative Team case reviews with relevant information, such as client progress and safety concerns.


College degree in social work, psychology, criminal justice, child development or a related field and at least two years’ work experience with children and families are required. Must have demonstrated knowledge of child abuse and neglect and child development.  Must be fluent in Spanish and English.

Additional Information


Nashville Children’s Alliance offers excellent paid time off and recognizes 20 holidays throughout the year.


Nashville Children’s Alliance is committed to diversity, equity and inclusion.  NCA does not discriminate in regards to gender, race, sexual preference, sexual identity, national origin, religion, disability, age or marital status in the recruitment, selection, or placement of employees.


How to Apply

Please send a resume and cover letter to Charlsi Legendre at with the subject line “Family Support Specialist”.


  • Date Posted: December 9, 2021
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Children / Youth
  • Working Hours: 37.5