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Catholic Charities of TN

Bi-lingual (Spanish) Case Manager

Catholic Charities of TN

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Job Summary

Catholic Charities has an opening for the position of a Bilingual (Spanish) Case Manager for the Refugee and Immigration Services department.  This position is fulltime, based in Nashville, and is located at the Catholic Pastoral Center located at 2806 McGavock Pike, Nashville, TN 37214.  Hours are Monday through Friday, between 8:00 a.m. and 4:30 p.m., but flexibility is required.

Job Responsibilities

Primary function of this position is to provide direct services to refugees, asylees, and entrants in order for them to achieve self-sufficiency. This work involves significant responsibility in ensuring that client needs are met through: meeting clients at airport arrival; assisting clients in applying for services and benefits; completing family and individual needs assessments and service plans; familiarizing clients with American culture and laws; providing transportation to appointments; and maintaining accurate client records and documentation.

Qualifications

Education/Experience:

  • Bachelor’s degree in social work or related field preferred

     (or four years of relevant experience).

  • Experience working across cultures.

Other Skills or Requirements:

  • Bi-lingual in Spanish required.
  • Valid driver’s license and clean driving record required.
  • Knowledge/experience with benefit programs/social service programs for residents of Nashville.
  • Knowledge of human behavior and an ability to adapt and use various methods while meeting the needs of newcomers.
  • Ability to facilitate intercultural communication and to create an environment where differences are respected.
  • Ability to exercise good judgment, courtesy, and tact in dealing with the public and staff.
  • Ability to handle confidential information with extreme professionalism.
  • Attention to detail and adherence to deadlines.
  • Ability to plan and organize work.
  • Ability to follow tasks through to completion.
  • Effective interpersonal skills including emotional intelligence, reliability, positivity, negotiation, empathy, and openness to feedback.
  • Strong written and verbal communications skills.
  • Ability to work well as a team and independently with minimal direction.
  • Ability to go up and down steps, load and unload car seats, and lift up to 20 lbs.
  • Ability to transport.
  • Basic computer proficiency in Microsoft Office suite; ability to learn databases.

Additional Information

Benefits

Benefits Package

How to Apply

Competitive salary based upon qualifications.  Please email resume and cover letter to: Venica Knight, Case Management Coordinator, at vknight@cctenn.org.

Details

  • Date Posted: July 26, 2021
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Social / Human Services
  • Salary Range: 35,575
  • Working Hours: 37.5 hrs/wk