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Mercy Community Healthcare

Bi-Lingual Patient Scheduler

Mercy Community Healthcare


Job Summary

Mercy Community Healthcare has an immediate opening for a Patient Scheduler. 

Mercy’s Mission is  To reflect the love and compassion of Jesus Christ by providing quality healthcare services to ALL and support to their families and our communities.

If you’re looking to make a meaningful difference in the lives of others and work in a Christian environment, this is your opportunity. 

Job Responsibilities

This position is responsible for scheduling patient appointments as well as general clerical duties such as answering multi-line phone system, greeting patients and entering appointments into the EMR system. In addition to checking in patients, making sure patients fill out necessary forms and taking messages for physicians.


The successful candidate will have:

  • Proper telephone etiquette
  • Perform patient scheduling for numerous physicians
  • Take patient demographic and insurance information over the phone
  • Assist with incoming referrals
  • Application of HIPAA laws

Education:High School Graduate or Equivalent. Must be bilingual – fluent in both Spanish and English

Experience:2 years of healthcare business office experience (medical office experience a plus), excellent customer service and data entry skills. Proficient in Microsoft Office – Word, Excel, and Outlook. Must be familiar with medical terminology and medical shorthand. Experience with EMR operating system such as Athena required.

Functional Competencies: Exceptional organizational skills, ability to multitask, maintain confidentiality & privacy, attention to detail, excellent communication skills, process-oriented, ability to work alone or in a group.   

Additional Information



How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


  • Date Posted: August 20, 2020
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Other