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Mid-Cumberland Human Resource Agency

Associate District Long Term Care Ombudsman

Mid-Cumberland Human Resource Agency

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Job Summary

LOCATION:   Serving portions of Davidson, Rutherford, and Cheatham counties

Full Time with full benefits, including retirement. Serves as an advocate helping residents and their families resolve questions or concerns about resident’s quality of care and life in long-term care and Assisted Living facilities.

SELECTION PROCEDURE: Candidates will be interviewed and the best applicant selected. E.O.E.

Job Responsibilities

The Associate Ombudsman also provides information and referral services to residents and community members, and coordinates volunteer recruitment/credentialing while working under the direction of the LTC Ombudsman Program Director. Extensive Ombudsman training is provided.

Qualifications

QUALIFICATIONS:

Must have: an undergraduate degree from a four-year college or university with an interest in social services, advocacy, or related fields; have reliable transportation; and pass a criminal background check. The equivalent of three years of full-time work experience with at least two years in aging or long-term care is preferred as are the following:

  • Ability to engage effectively in problem solving and empower others to do so
  • Skills in advocacy and mediation
  • Experience and/or education in gerontology or aging programs
  • Goal oriented, self-starter, and able to multi-task
  • Written and verbal communication skills
  • Ability to establish working relationships with long-term care residents and their families

Additional Information

Benefits

Vision, Dental, & Medical Insurance, mileage reimbursement, 12 paid holidays, PTO, and a generous pension retirement package through Tennessee Consolidated Retirement Systems (TCRS).

How to Apply

Interested applicants must submit a resume to: Leah.Boyd@lbmc.com

 

Details

  • Date Posted: August 24, 2022
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Community Development