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High Hopes Development Center

Assistant to the Clinic Director

High Hopes Development Center

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Job Summary

The Assistant to the Clinic Director works closely with the office staff and the Director of Clinical services to support the therapy team and contribute to daily non-clinical functioning of the department.

Job Responsibilities

Responsibilities include but are not limited to:

  • Maintain staff records and complete an annual audit
  • Coordinate new employee HR paperwork, computer access, and background checks
  • Serve as point person for the clinic with ImageQuest (IT), HQ (Billing), and Raintree (Practice Management System)
  • Assist student coordinator with new student orientations (manage documentation, fingerprinting, keys, computer logins, etc.)
  • Maintain financial aid for clinical services
  • Coordinate trainings for clinic staff (CPR, HIPAA, etc.)
  • Coordinate weekly communication with clinic families through MyEmma
  • Generate monthly invoices for clinic contract employees
  • Manage clinic staff PTO
  • Liaison between therapists and office staff to identify and problem solve inefficiencies or dysfunctions
  • Facilitate and coordinate with facilities personnel regarding cleaning, maintenance, and repairs
  • Assist with compliance with current healthcare regulations, medical laws, and high ethical standards
  • Maintain therapy tools inventory and order more as needed
  • Order therapy equipment and supplies
  • Monitor clinic volunteers
  • Coordinate schedule for clinic room usage for purposes other than High Hopes therapies (ex, room rentals, meetings, etc.)
  • Assist in planning and implementing annual in-service days
  • Assist with development, revisions, and implementation of clinic policies and procedures.
  • Assist the Director of Clinical Services with annual HIPAA audits, HIPAA policies and procedures revisions and implementation of HIPAA policies and procedures.
  • Act as a member of the clinic administrative team, providing front desk coverage when needed
  • All other duties as assigned.

 

Reports to/Directly Supervised by:

Director of Clinical Services

Qualifications

BS in Healthcare Administration, Business, or relevant field.

Special Skills & Requirements:

  • Strong interpersonal, oral and written communication skills.
  • Strong computer skills including MS Office and practice management software programs
  • Excellent organizational and time management skills
  • Effective human relations skills and proven excellence in customer service
  • Ability to effectively function in a stressful environment
  • Understanding of HIPAA
  • Knowledge of medical issues, billing, therapy terminology
  • Knowledge of accounting, data and administrative processes and principles

Additional Information

Benefits

The Clinic at High Hopes Development Center is a leader in the care of children with disabilities. As a non-profit we are mission driven and passionate about providing expert therapeutic services for the children and families we serve. Employees enjoy a family friendly and supportive team atmosphere in which to grow as a person, professional and/or clinician.  High Hopes was voted a 2017 Middle Tennessee Top Workplace for The Tennessean.

High Hopes employees enjoy the following benefits:

  • Paid Time Off
  • Paid Holidays
  • Health Insurance (full time)
  • Dental Insurance (full time)
  • Retirement Savings – 401k Plan
  • Supplemental Insurance
  • Vision (full time)
  • Childcare Discount at our on-site child-care/preschool

How to Apply

Send cover letter and resume to Whitnie Clark at wclark@highhopesforkids.org

Details

  • Date Posted: July 24, 2020
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Children / Youth